Jose Magana | Page 17

This is my second vehicle purchase from Norm Reeves Honda and I plan on coming back for my future Honda's. I went through the internet sales department for my 2008 Honda Accord back in June of 2008 and I wen and I plan on coming back for my future Honda's. I went through the internet sales department for my 2008 Honda Accord back in June of 2008 and I went through the internet department again for my 2011 Honda Civic. I personally like to go through the internet to get price quotes so I come in with a great price with little or no negotiations. I arrived at the dealership and asked for Jose, as instructed to do so by my internet price quote. We looked around the lot because I wasn't sure between the Civic EX, EX-L, and the optional navagation. Jose was very helpful and gave me a tour of every trim level and even let me try the navagation system on a used Civic. I ended up purchasing the 2011 Civic EX-L without navi because they had no new models with the navi system. That was a bit of a downer at first until I realized that I just saved 2k. I asked to test drive a black Civic EX-L, which they didn't have in their lot, so Jose worked extremely hard to track down the exact model at their warehouse. Jose isn't the typical sales because he didn't push me to buy the car. He let me test drive the vehicle without any annoying sales pitches and was very patient while I contemplated. The car purchase took about 4 hours which is great in my opinion (my parent's have had car purchases that took multiple days)! It would have taken 2 hours but I went during new year's eve, one of the busiest days for car dealerships and I asked for a model that was still at their warehouse. My experience at Norm Reeves Honda was another great one! It's also nice that the General Manager called the next day to see how my experience went. Car dealerships should all be like Norm Reeves Honda Cerritos. One downer: They didn't give me the greatest trade-in value, but most dealerships low ball trade-ins. They also couldn't activate the alarm system that the dealer endorses so they had me call the actual manufacturer about the situation. More

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Time there was short and the employees were pleasant. Time there was short and the employees were pleasant. Internet price were somewhat good. Information given was good. Both employees took care of busi Time there was short and the employees were pleasant. Internet price were somewhat good. Information given was good. Both employees took care of business in a timely manner. I have bought two cars at Norms Reeves in the past year so this is why I came back to buy a third. More

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Overall experience was good. There was a longer wait time during the busy time. The entire purchasing experience took less than 4 hours. That was with a trade in quote and me already knowning exactly what I during the busy time. The entire purchasing experience took less than 4 hours. That was with a trade in quote and me already knowning exactly what I wanted. I would have liked to know the taxes and financing options ahead of time. Jose Magana was the sales person and was helpful in providing the pricing and details about the sales. He was professional and not pushy when it came to the negiotiation process. Overall, I would purchase a vehicle from Norm Reeves Honda for their selection, price and staff. More

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i looked up on line trying to find the best price for a Honda "Pilot" 2010 for almost 2 weeks and got a price from "Norm Reeves Spuerstore" which was too good to pass! so, i contacted Jose to make sure i c Honda "Pilot" 2010 for almost 2 weeks and got a price from "Norm Reeves Spuerstore" which was too good to pass! so, i contacted Jose to make sure i could definitely pay the same price for a Pilot "2011" but the only downside was there r 2 colors to chose from; he ensured me that price would be the same and answeared all my questions before i went to the car dearler! the sales went very smoothly and Jose was very helpful for our trade-in, too! Jay from the financial department was also very delighted to work with! "Norm Reeves Superstore" is the best place to get ur dream car!!! More

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Jose in the internet department was awesome. After calling about 10 other dealers, he not only gave me the best price but had great customer service. He was very accommodating with our schedules and calling about 10 other dealers, he not only gave me the best price but had great customer service. He was very accommodating with our schedules and even talked to us after dealer hours to answer our questions. The bottom line was - they had the best price in the southland. I would definitely buy there again. More

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I was referred to your dealership by a coworker. She referred us to Jose Magana, he was so helpful and was able to get us the deal we wanted on our new Honda Accord. I have since referred my daughter t referred us to Jose Magana, he was so helpful and was able to get us the deal we wanted on our new Honda Accord. I have since referred my daughter to Jose she was able to get a Honda Odyssey for family. Great dealer, Great service. More

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