jen8000 6/7/2013 10:32:24 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jennette AlexanderKristina BangloyJose MorenoRob Walker Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Parker Johnstone Wilsonville Honda: I've been coming to Wilsonville Honda for all of my service needs since I bought my new Honda in 2006. The service department is always knowledgeable, professional and trustworthy. They always explain things in detail to me and I know I can trust their recommendations. Additionally, Kristina, Jeanette, Jose and Rob are always very friendly and personable. I recommend friends, family and co-workers to this dealer all of the time. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Parker Johnstone Wilsonville HondaAdded: 6/7/2013 1:36:34 PMWe truly appreciate this positive review. Thanks so much for reaching out to us! Our goal is to provide the absolute best in customer service and we will continue to do all we can to provide you with a wonderful experience each time you visit us. Jeanette, Kristina, Jose and Rob will be happy to hear about your review. Thank you for reaching out to us and we look forward to helping you again in the future. Regards,Dave Berry Fixed Operations Manager 503.218.4844 dberry@wilsonvillehonda.com
soliszewski 5/31/2013 5:53:58 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jennette AlexanderJose Moreno Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Parker Johnstone Wilsonville Honda: I have bought 2 cars at Parker Johnson Wilsonville Honda. They are easy to work with. Always friendly. Appointment times that fit my schedule. Best dealership! I will be a customer for a long time. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Parker Johnstone Wilsonville HondaAdded: 6/3/2013 2:56:07 PMWe thank you for your loyalty and we are honored to have you as a customer. We appreciate great reviews such as yours and we look forward to helping you again in the future. Regards,Bob MooreGeneral Sales ManagerParker Johnstone’s Wilsonville Honda
CarolLeimbach 5/30/2013 1:10:26 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Kristina BangloyJose Moreno Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Parker Johnstone Wilsonville Honda: Great friendly customer service. Service to be done is explained well. Open convenient hours. Ready when promised. Car wash and vacuum free with service. I would highly recommend Parker Johnstone's Wilsonville Honda to anyone. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Parker Johnstone Wilsonville HondaAdded: 5/31/2013 2:22:32 PMThank you Carol for this great review! Our service department is committed to providing honest and efficient service, and we are proud to hear that you are satisfied with our efforts. We look forward to serving you again! Find us on Facebook and Twitter for special updates and deals.Bob MooreGeneral Sales ManagerParker Johnstone’s Wilsonville Honda
truax1996 5/23/2013 11:55:34 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jennette AlexanderJose MorenoRob Walker Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Parker Johnstone Wilsonville Honda: The employees at this dealership are exceptional. They are incredibly friendly and always remember my name. My questions are answered and the work is done in the timeframe promised. The environment is quite nice, with the space always being clean and Wi-Fi is available. One of the things I like most is that there is appears to be no employee turnover in the service department, so that the same friendly faces are always there. It is a pleasure to have my service work done at Parker Johnstone Wilsonville Honda. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Parker Johnstone Wilsonville HondaAdded: 5/31/2013 12:26:16 PMThank you for your kind words. We are committed to providing friendly and efficient service to everyone who walks through our doors, and we are proud to hear you feel so at home with us. Our service team is proud to serve you, and don't worry, the Wi-Fi will always be available! Be sure to find us on Facebook and Twitter for special updates and deals!Bob MooreGeneral Sales ManagerParker Johnstone’s Wilsonville Honda
trangk 4/1/2013 9:12:33 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Brandon GeistlingerJose MorenoRob Walker Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 3 Overall Score: 4.6 My Review Of Parker Johnstone Wilsonville Honda: I've been going to this dealership for several years to get my Honda serviced there. There is another dealership that is closer to my home, but I go out of my way to drive further to Parker Johnstone because of the excellent, friendly service I receive there! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Parker Johnstone Wilsonville HondaAdded: 4/9/2013 1:36:42 PMThank you for visiting our service center! We are committed to providing excellent customer service to everyone who comes in our service center. We appreciate your loyalty, and we look forward to continue to work with you. Thank you for the kind words, and be sure to find us on Facebook and Twitter for exclusive updates and deals!Dave BerryFixed Operations ManagerParker Johnstone’s Wilsonville Honda
Melissa Della Paolera 3/9/2013 4:34:02 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jennette AlexanderJose MorenoRob Walker Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Parker Johnstone Wilsonville Honda: We purchased our 2007 CRV new from this dealership. What a great car and easy buying experience. Since that time, we have had our vehicle serviced and maintained at Parker Johnstone's as well. Several great deals an incentives have worked out for us, but the best part of working with Honda in Wilsonville is that the staff take such good care of us. Not just the usual dealership experience. A shuttle of course, ability to wait in comfort with optional cookies and coffee, friendly people. All of these things are great. But we have also received help in a couple tough situations where we ended up saving an important amount of money. We will definitely continue with Parker Johnstone's Honda! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Parker Johnstone Wilsonville HondaAdded: 3/19/2013 7:15:37 PMThank you Melissa for letting us know about your time with us. We pride ourselves on the high level of our service excellence, and we are pleased to hear that we were able to achieve that with you over the years. If you have any questions or concerns regarding anything at all, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Thanks,Bob MooreGeneral Sales ManagerParker Johnstone’s Wilsonville Honda
M Kaul 12/14/2012 12:34:14 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jennette AlexanderKristina BangloyJose MorenoRob Walker Customer Service: N/A Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Parker Johnstone Wilsonville Honda: The service Department at Wilsonville Honda is the best service department around. They are always so welcoming and provide great service. I live in Beaverton and could go to another Honda dealer but I choose to drive to Wilsonville Honda for all my service needs. I bought my first brand new car from Wilsonville Honda and the sales team is equally as good as the service department. I went in the prepared for a hassle and when pleasantly surprised how quick and easy the process was. When I get ready to buy a new Honda I will buy it from Wilsonville Honda! Ease of doing business is important to me and Wilsonville Honda has it down! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Parker Johnstone Wilsonville HondaAdded: 12/17/2012 3:01:37 PMThank you for choosing Wilsonville Honda! It's fantastic you would call us "the best service department around." We're floored you drive from Beaverton for all your service needs. It's awesome you bought your first brand new car from us as well. Your business is truly appreciated. We look forward to helping you with your next Honda purchase! Be sure to find us on Twitter and Facebook to take advantage of exclusive online offers. Thanks,Dave BerryFixed Operations ManagerParker Johnstone’s Wilsonville Honda
dterhune 11/15/2012 9:04:51 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jose Moreno Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Parker Johnstone Wilsonville Honda: I've always had a great experience at Parker Johnstone's. The staff is friendly. My car has always been ready when they promised it would be or they have kept me updated if there are delays. They have yet to throw a surprise my way to ruffle my feathers. Very professional. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Parker Johnstone Wilsonville HondaAdded: 11/16/2012 2:22:59 PMThank you for your business! We're ecstatic that you've had great experiences with our service department. It's great you'd call our staff friendly and professional. We look forward to working with you again soon. Thank you for your positive feedback! Be sure to find us on Twitter and Facebook for special maintenance deals and other offers. Thanks,Dave BerryFixed Operations ManagerParker Johnstone’s Wilsonville Honda
bealt 11/1/2012 5:38:49 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Jennette AlexanderKristina BangloyDave BerryBob MooreJose Moreno Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Parker Johnstone Wilsonville Honda: I HAVE BEEN WORKING WITH WILSONVILLE HONDA FOR ABOUT 5 YEARS NOW. I TOOK MY CAR IN FOR SERVICE AT THE END OF SEPTEMBER. LONG STORY SHORT... MY TRANSMISSION TOOK A CRAP! I ASKED THEM TO PARK THE CAR ON THEIR LOT!! I ASKED TO GET THE NEW CAR LOAN IN PROCESS. I KNEW WHAT I WANTED AND NEEDED AND WAS GOING TO LEAVE THE LOT WITH. I GOT MY HONDA ACCORD 2012 AND BLACK!! I LOVE THE CAR:) I HAD A FEW HICK-UPS WITH THE NAVIGATION BEING INSTALLED. BOB MOORE HAS BEEN TRUELY AWESOME WITH SERVICE AND GETTING THE JOB DONE!! JOSE HAS BEEN PATIENT AND HELPFUL WHILE SCHEDULING AND SERVICING THE CAR. JOSE HAS MADE SURE OF ANY TRANSPORTATION ISSUES... THAT I HAVE A CAR TO DRIVE. I HAVE ALSO RECIEVED ABOUT 3 CALLS TO MAKE SURE I AM HAPPY AND SATISFIED. I REALLY WANT TO THANK THE TEAM AT WILSONVILLE HONDA. THANKS FOR MAKING ME YOUR FAMILY:) I HIGHLY RECOMMEND THEM FOR ANY SERVICE OR NEW CAR PURCHASES. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Parker Johnstone Wilsonville HondaAdded: 11/2/2012 2:23:32 PMThank you for your loyalty over the last 5 years! It's great we were able to help you in to a 2012 Honda Accord you love! Jose will be grateful for your kind words. We're thankful he was able to help when you needed transportation. We're glad you appreciated our follow up calls as well. I hope to work with you again soon! We're ecstatic to have you in the Wilsonville Honda family. Thank you for your recommendation and business. Be sure to follow us on Twitter and Facebook, we offer exclusive specials for our "likers" and followers. Thanks,Bob MooreGeneral Sales ManagerParker Johnstone’s Wilsonville Honda
ClaireJ 8/15/2012 12:26:48 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jose Moreno Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: N/A Overall Score: 5.0 My Review Of Parker Johnstone Wilsonville Honda: I would like to thank the service team for getting me in so quick for some routine servicing and to look at my A/C! While I was waiting in the reception area I was watching a Salesman helping a customer who was looking at an Accord. She was asking all kinds of questions, would get up from the desk and look at the car in the show room, would go outside and make a phone call, go back to the desk, go back to the car, her phone would ring and she would go back outside and this went on and on. I don't know how many times she got on her phone at the desk, but her ringer was turned up full blast! This went on and on for a long time. Then she got up and left. I waited a while and then I had to ask the Salesman "Is she going to buy that car"? He said no, her son told her not to. I would like to say how patient he was with her, because she was driving me nuts while I was just sitting there listening to her. Chris Nething did a great job putting up with that customer. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Parker Johnstone Wilsonville HondaAdded: 8/15/2012 12:48:11 PMThank you for taking the time to write us this review! I am happy to hear that our service department was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Thank you for sharing your story with us in regards to Chris and the customer he was working with. Giving each customer excellent service is all apart of what we do at Wilsonville Honda. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers.Thanks,Dave BerryFixed Operations ManagerParker Johnstone’s Wilsonville Honda