I'm here to listen to your needs and guide you through the repair and maintenance process. I want your car to run for a long time! Estoy aquí para escuchar sus necesidades y guiarlo a través del proceso de reparación y mantenimiento. ¡Quiero que tu coche funcione durante mucho tiempo!
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
11 yrs, 11 mos
Specialties & Trainings
American Honda Cerified in Customer Satisfaction
904 Reviews
Write a Review904 Reviews of Jose Rocha Jr
April 27, 2017
Airbag recall Manly Honda fit me in as soon as possible for the airbag recall [even though Honda, the parent company, took forever to get the recall out to custome Manly Honda fit me in as soon as possible for the airbag recall [even though Honda, the parent company, took forever to get the recall out to customers.] Jose was personable, helpful, and explained everything.... Also had the battery changed in one remote since it died and had all three remotes keyed together - they all work now - so convenient. Thanks!! The service was also done in the 2 hours promised. The most important sign of a classy, service oriented management is that we had bought extended service coverage in 2007 when we bought our Fit Sport. When this company folded, Manly gave us a credit for the full $1600 we spent. Amazing!!! We bought 4 new tires from Manly last year with this credit. Thanks so much, Katherine Myers More
April 27, 2017
Excellent service! I brought my car to Manly Honda dealership it had issues with battery and airbag. Jose from service department welcomed me and did excellent service, I brought my car to Manly Honda dealership it had issues with battery and airbag. Jose from service department welcomed me and did excellent service, he knows what customer wants and performs great job! Jose's help and suggestions were extremely helpful for me. Thank you Jose thank you Manly Honda for great service! More
April 26, 2017
Recall Repair I was able to take my car in for a recall repair free of charge and had a good experience (although the repair for the passenger air bag inflator was I was able to take my car in for a recall repair free of charge and had a good experience (although the repair for the passenger air bag inflator was completed, the passenger air bag light consistently still lights up as "off" while I drive…which doesn't seem right at all………). Jose was great. Justin succeeded in making me want a new car. The shuttle was only a 20 minute wait. Except for the air bag light saying "off" I am happy. More
Other Employees Tagged: Justin Allen
April 24, 2017
Good customer service Manly Honda told me they would need to confirm the source of my Accord's problem in order to determine if there was a warranty that would be applicabl Manly Honda told me they would need to confirm the source of my Accord's problem in order to determine if there was a warranty that would be applicable. They did so in a timely manner, repaired the car, had a spacious and clean waiting area with actual newspapers to read, and the car was ready before the estimated time. Friendly staff. Competent car workers. Pretty good coffee. More
Other Employees Tagged: I can't remember the man's name