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Jose Rodriguez
Jose Rodriguez at Henry Brown Buick GMC
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Jose Rodriguez | Page 2

Sales & Leasing Consultant

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.2
27 Reviews
4.2

27 Reviews

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27 Reviews of Jose Rodriguez

March 21, 2023

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Employee Rating

When asked to go down from Tucson to take a look at the truck I was under the impression that the truck was ready to go (it had not even been through inspection or detailed) . They advertise the truck to h More

by SAUL86G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rigo Ramirez

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Mar 26, 2023

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 18, 2023

Dealership Rating
Employee Rating

They were eager to please. Very polite. For the most part everything went smooth. Glad we made the drive from Camp Verde Az to find a truck. More

by LINEMAN100000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross , Aaron and Rob Upchurch.

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Mar 19, 2023

Henry Brown Buick GMC responded

Congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 12, 2022

Dealership Rating
Employee Rating

Best car purchase experience we’ve ever had. Thanks (muy bueno) to our sales reps Jose Rodriguez & Rigo Ramirez. More

by TERECA.GARNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez

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Oct 12, 2022

Henry Brown Buick GMC responded

We are very happy to hear that Rigo and Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 21, 2022

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Employee Rating

Jose Rodriguez is fantasy! Easiest car purchase ever. Everyone I dealt with was great.. Wow. More

by JLKOVACHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 22, 2022

Henry Brown Buick GMC responded

Congratulations on your new vehicle! We are so glad that Jose had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 19, 2022

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Employee Rating

Poor communication and follow up. Reached out to the dealership with an inquiry about a vehicle and it took me physically calling to talk to a sales manager to get any information. Ve More

by Nacho
Customer Service
Friendliness
Price
Recommend Dealer
No
Helpful
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Aug 19, 2022

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 12, 2022

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Employee Rating

I was treated well and appreciate the personal attention that the salesman have given me. Hi hope the service will be as good More

by JACK.FOULK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Aug 12, 2022

Henry Brown Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 07, 2022

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Employee Rating

Jose Rodriquez was great to work with. I'm very happy with my new vehicle. More

by KENHALES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jul 08, 2022

Henry Brown Buick GMC responded

It's fantastic to hear that Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 01, 2022

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Employee Rating

Wasn’t pushy and kept the vehicle from being sold until we got there to see it More

by JJSHEV57
Customer Service
Friendliness
Recommend Dealer
Yes
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May 02, 2022

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 23, 2021

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Employee Rating

the car advertised on Cars.com was sold about a week or so before! PLUS it was almost 5 days after my CARS,COM inquiry before I heard from the dealer. More

by unclebob656
Customer Service
Friendliness
Price
Recommend Dealer
No
Helpful
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Oct 25, 2021

Henry Brown Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 25, 2021

unclebob656 responded

thier really is no reponse. I saw a car that intrested me and made an inqiry. Not receiving a response, I moved on. Later I learned the dealership was not advised of the inquiry till a week later. Like I said," I moved on" & found a car with a better price, color, & mileage I liked better. Thank you anyways.

September 17, 2021

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Employee Rating

I was referred by a friend and was very happy with the service and ease of the transaction. Everyone was very nice and helpful! More

by ASHELLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Sep 19, 2021

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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