Joseph Carr

Bought a new vehicle, very pleased with the dealership. Very honest and professional place to go Very honest and professional place to go More

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As a senior, I have purchased many vehicles in my lifetime, but I honestly can't remember any dealer experience that was a positive experience.....UNTIL it was our good fortune to work with Joseph Ca lifetime, but I honestly can't remember any dealer experience that was a positive experience.....UNTIL it was our good fortune to work with Joseph Carr at Schaefer Chevolet in Pinconning MI. His dedication to customer service was so exceptional, so comprehensive as he addressed every need, going so far above and beyond the norm to make our deal the best. I would recommend traveling more than 100 miles to deal with this dealership and Joseph. More

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Joseph was great to work with, Best Truck Prices around. Edit: So after having the truck off of the lot for not even a few hours it started overheating. After contacting Schaefer they agreed to check out Edit: So after having the truck off of the lot for not even a few hours it started overheating. After contacting Schaefer they agreed to check out the truck at no cost to me. Cool. So I did my part and changed the thermostat so they wouldn't have to and got the overheating fairly manageable. Next day i check the transmission fluid and its considerably low and the Truck reeks of antifreeze. Yesterday the Truck goes into Limp mode and is stuck in 4th gear. I dont know what's going on or what to do as the truck doesn't even seem safe to drive back to Pinconning. Mind you I've had this truck for less than two weeks. Waiting to see what Schaefer has to say about these issues before increasing the rating on my review. It almost seems as if the truck was never inspected at all before it was sold to me. Second Edit 6-18-2022: Just got off with the rudest manager I've ever spoken to. Before I could even voice my complaints I was given attitude. Schaefer DROVE my truck to Richardson Dodge in Standish while the truck was in limp mode for transmission issues. Not only did they not tell me they were taking it to another dealership but I wasn't aware until I called on Thursday 6-16-2022 that it had already been taken there. While I was on the Phone with the manager of Schaefer I was informed that they Don't have to tell me when they drive my property to another dealership 10 miles away and that me paying $23,000 for a truck from them not even two weeks ago didn't matter anymore. Mind you I have texts from FOUR HOURS after receiving the vehicle when all these issues were starting. Needless to say I will NEVER recommend this dealership for service of any kind. And while the sales team, Joseph, to be specific was fantastic to work with I can't recommend anyone buying a used vehicle from this place. The complete lack of regard for a customer you just received twenty three thousand dollars from is outlandish. Thank you Joseph for selling me this truck and I'm sorry the rest of your team makes that place look bad. More

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The salesman was extremely rude and cocky, out of 10 dealerships I've been to that offered me a price for my truck they were the absolute lowest, I had a service light on on my truck and they tried tell dealerships I've been to that offered me a price for my truck they were the absolute lowest, I had a service light on on my truck and they tried telling me that it read 27 codes which there are not even that many on my truck so they straight-up lied to me and told me my vehicle ain't worth anything More

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Our sales consultant Joseph Carr is awesome. He made buying from Scafer a dream! Hubby wanted a nice, dependable work vehicle. We loved our new (slightly used) Silverado with the long bed! Fair price. buying from Scafer a dream! Hubby wanted a nice, dependable work vehicle. We loved our new (slightly used) Silverado with the long bed! Fair price. Great deal! More

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If you buy car from here your paying 350.00 for fake anti theft they but on all their car's and management admitted its just a way for them to make money also said someone else will pay it they don't care ab theft they but on all their car's and management admitted its just a way for them to make money also said someone else will pay it they don't care about losing sale More

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Car had Check Engine Light, but was not included anywhere in listing. When we asked Joe, he stated it's in the video link on YouTube, if you watch very, very carefully. So he knew about it, but didn't fix it in listing. When we asked Joe, he stated it's in the video link on YouTube, if you watch very, very carefully. So he knew about it, but didn't fix it, nor did he disclose this info before we drove an hour and a half, and left a $200 deposit that they won't refund. We acted in good faith-they did not. I wouldn't buy a 10 speed bike from them!! More

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We worked with Joseph when purchasing our truck. He was great! Worked with us on finding what we absolutely wanted. The entire team seems to work really well together. great! Worked with us on finding what we absolutely wanted. The entire team seems to work really well together. More

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outstanding service!!! Joseph went far above and beyond for me. I'm 67 years old this car is my 73rd car that I have purchased. I have never had better service from a sales Joseph went far above and beyond for me. I'm 67 years old this car is my 73rd car that I have purchased. I have never had better service from a salesman and a dealership in my life. I didn't actually see my new Reatta until I picked it up at Schafer Chevrolet. I purchased it sight unseen. My Reatta wasn't I high price large profit deal but the way I was treated by everyone at the dealership you would have thought I was buying a new ZL1 Corvette. This was the BEST car purchase experience I have ever had. Thank you Joesph you are an outstanding salesman the best I have ever had. The car was everything you described to me and more. I drove it home without any trouble. Thank you Gary Sheets More

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