Joseph Overby | Page 3

They push a little too hard for scheduling service, but they get the job done. Can’t ask for more than that. they get the job done. Can’t ask for more than that. More

by GZ6258 Verified Customer Verified Customer

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1. I provided my phone number when I scheduled my service online. I provided the same phone number when I dropped my vehicle off. I never heard back from them all day so when I called, they said th service online. I provided the same phone number when I dropped my vehicle off. I never heard back from them all day so when I called, they said they tried to contact me multiple times without success. As it turns out, they pulled my daughter's old phone number from their system and were trying that. What's the use of providing a phone number both online and when I drop it off if you are just going to pull some other number from your system? 2. When I showed up the next morning to pick up my vehicle, it was unlocked. Therefore, it had been sitting in your lot all night, unlocked, with a bunch of my tools in the back seat. 3. They needed to access something behind my glove box. When I picked up the vehicle, all contents from my glove box were on the floor, along with 3 screws from the glove box they forgot to reattach. 4. The service appointment was for an airbag issue. They said they found a bunch of other things that needed attention. When I asked for list along with estimates for each, here are the descriptions and estimates I received - Brake Concern: $1200 - Steering Concern: $1500 - Noise when turning: $1668 - Driveability: $800 - Engine oil leaks: $695 What kind of descriptions are those? Seriously???? If I can't trust you with simple stuff like this, why would I trust you to work on my vehicles? Joseph was very patient and accommodating with my questions though. More

by abruz Verified Customer Verified Customer

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Service is great and fast they got my car in and out hours before my appointment hours before my appointment More

by brittram23 Verified Customer Verified Customer

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Very prompt, courteous and efficient! Professional!! I was very impressed all the way around! Thank you. Professional!! I was very impressed all the way around! Thank you. More

by rcannady59 Verified Customer Verified Customer

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I have always had great service from Panama City Toyota. However, this past experience was below expectation. I ordered a certain type of tires when I made my appointment to get new tires. When the servi However, this past experience was below expectation. I ordered a certain type of tires when I made my appointment to get new tires. When the service was complete, I was disappointed to find that they they replaced my old tires with the same model tires and did not provide the tires I ordered. I do not fault the service rep. The person who made the appointment and took my tire order did not enter the correct information into the system. More

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I have been very satisfied with my experiences at Panama City Toyota. Service appointments are very efficient, and the parts department has always been helpful and friendly. Special shout out to Joseph Ov City Toyota. Service appointments are very efficient, and the parts department has always been helpful and friendly. Special shout out to Joseph Overby in Service, Josh Rogers in Parts and Garrett Barker in Sales. More

by DARREN.PARKER Verified Customer Verified Customer

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As always, great service and great work! ! The people behind the Toyota name are just as dependable as the car it’s self!! ! The people behind the Toyota name are just as dependable as the car it’s self!! More

by matthenderson07 Verified Customer Verified Customer

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Panama City Toyota was able to schedule my vehicle for service on short notice. Staff was friendly and treated me as a valued customer. service on short notice. Staff was friendly and treated me as a valued customer. More

by MORROWGJ Verified Customer Verified Customer

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Once I was checked in the process was smooth, the second vice didn't take too long. The status board was never updated with my name but the employee did call my name when my vehicle was finished. vice didn't take too long. The status board was never updated with my name but the employee did call my name when my vehicle was finished. More

by Franjul Verified Customer Verified Customer

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Great service department & speedy return of vehicle, very organized service department, friendly staff, thank you. organized service department, friendly staff, thank you. More

by starrhardy23 Verified Customer Verified Customer

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