Joseph Perez-Baez | Page 2

Thank you for providing excellent customer service. I was kept informed regarding the service being performed on my car. I thank you ver much. I was kept informed regarding the service being performed on my car. I thank you ver much. More

Helpful 0

Report | Print

I needed my car serviced, had a slow leak and loose mud flaps. Everything was completed within two hours and the representative was very helpful. flaps. Everything was completed within two hours and the representative was very helpful. More

Helpful 0

Report | Print

Longo Toyota is the best ! Joseph Perez the service advisor was courteous and professional. My vehicle was serviced within the time frame as promised. Joseph Perez the service advisor was courteous and professional. My vehicle was serviced within the time frame as promised. More

Helpful 0

Report | Print

Honestly is profitability. Compared to another dealership. I feel very confident Longo will be trustworthy. Compared to another dealership. I feel very confident Longo will be trustworthy. More

Helpful 0

Report | Print

Appreciated the text update on my vehicle service as well as the phone call from Joseph Perez. as the phone call from Joseph Perez. More

Helpful 0

Report | Print

Great customer service! Even when I’m late the staff is courteous and friendly. Highly recommend you make an appointment. Even when I’m late the staff is courteous and friendly. Highly recommend you make an appointment. More

Helpful 0

Report | Print

I didn’t like when I take the car for oil change sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need i sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need improve thr wait for take any cars I recommend that call the customer I will take. Longer so won’t be wait for too long but I like the service though be nice you give a gift card of Starbucks thanks More

Helpful 0

Report | Print

Just want to clarify that the Service Technician who processed the Tune up paperwork done an excellent job. My complaint is against the dealership. My lease will mature around May of 2022. The car Serv processed the Tune up paperwork done an excellent job. My complaint is against the dealership. My lease will mature around May of 2022. The car Service is not a courtesy any longer. Therefore I was offered a package for more than $300 to extend the courtesy services or pay for the tune up. My car is almost stopped all the time with only around 2971 acumulated miles, so I opted only for an oil change Service wich was the cheapest one available. I was never advised that the free of charge services were going to expire way before the end of my lease term. Other dealerships offer courtesy Tune ups for all the duration of their leases. Longo Toyota should change their policies about this issue. So the one star that I am placing in my review is for the dealership not the employee who helped me. More

Helpful 0

Report | Print

It was a good service. Joseph Perez was really kind and always give good service. always give good service. More

Helpful 0

Report | Print

Joseph was helpful & attentive will request him again for next service. I like that my service was done quickly .. next service. I like that my service was done quickly .. More

Helpful 0

Report | Print