Josephine M. Merolla | Page 11

My sales person Josephine was excellent! Josephine stayed on top of what I was looking for and kept me in the loop at all times. Always got back to me quickly if I had any questions. My fi Josephine stayed on top of what I was looking for and kept me in the loop at all times. Always got back to me quickly if I had any questions. My finance person was very knowledgeable as well and didn't try to talk me into something I didn't want. All & All I had a very good experience with both Josephine and Walter. More

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The search is over After several weeks of visiting every Ford Dealership within 100 miles, I happened to visit Tasca Ford Cranston. There I was greeted kindly and intro After several weeks of visiting every Ford Dealership within 100 miles, I happened to visit Tasca Ford Cranston. There I was greeted kindly and introduced to Josephine. She is a wonderful person and a definite star cf the Tasca Team. After being quoted ridiculously high prices for high mileage Explorers at every other dealership, Josephine settled me into a fine 2015 Explorer with low miles for thousands less than any other person who had my best interests in mind. This review is a thank you to all the fine people of Tasca Cranston like Phil and Sherry, and especially Josephine.. Thank you all. More

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Nice people - lots of choices I enjoyed working with Josephine Merolla who was funny, professional, and very dedicated (to come in on a Sunday and help us)! Josephine (who is a Vo I enjoyed working with Josephine Merolla who was funny, professional, and very dedicated (to come in on a Sunday and help us)! Josephine (who is a Volvo sales person) helped me to buy a Mustang and was great to work with. She went above and beyond and helped to relieve the stress of buying a new car! More

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Gotta see Josephine Josephine was a joy to work with. She helped us find our dream truck. We were unable to finalize everything until a Sunday. She was there early (foun Josephine was a joy to work with. She helped us find our dream truck. We were unable to finalize everything until a Sunday. She was there early (found out later it was her day off); Just to ensure the vehicle was cleaned and ready for us. A few days later she called just to ask how we were making out with our new purchase. I would highly recommend her to my friends and family. More

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I am not satisfied, even though they said I'd be I recently purchased a used, high end pickup truck, for a very high price, and have had nothing but issues with this dealership. First, They were I recently purchased a used, high end pickup truck, for a very high price, and have had nothing but issues with this dealership. First, They were not ready for me to pick it up on the evening that I had arranged with them to pick it up. They knew that I was coming, I had to leave work early, and I waited over an hour and a half to meet with a finance guy for the portion that I was financing, but he wasn't available. I had to go back the next day. That required that I find another ride and change all of my plans for that weekend. The next week, they called and told me that they had screwed up the financing paperwork, and had to have me sign all the papers all over again! Then, they never registered it, which I had paid for. I had to call several times, and finally I got the plates the day before a planned road trip... I had to be very insistent to get them to do that.... Then later, I've found out that they registered it incorrectly, so now I have been waiting for over a week for them to correct what they screwed up with that, And then, there is the stink! When I first saw the vehicle I told the salesperson that it smelled of smoke and she promised me that it would be thoroughly cleaned so that there would be no more smoke odor when I picked it up. Well, it still stunk when I finally was able to pick it up.... They didn't properly clean the vehicle, they made another attempt to rid it of the terrible odor, but still, it stunk , no, it reeked! I finally had to take it to a private detailer, they found a compartment under the cup holders that was full of old cigars and an oily cigar juice sludge! It was abosolutely disgusting! I called Tasca right away and asked for a manager to call me about this, that was Friday night, it's now Tuesday night, the manager has never bothered to call me. They now owe me $200 for the cleaning, and some compensation for all of these troubles, but instead, they have chosen to just ignore me! I know that the manager knew of this on Saturday morning, but he left for the day without ever calling me, and still hasn't. Nope, I am not satisfied at all, and they don't give a crap about their customers once they get their money from them. I would not recommend them. More

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Pleasant Josephine was kind and helpful but not pushy. It was the easiest car buying experience I’ve ever had. We had been looking for a while and done our res Josephine was kind and helpful but not pushy. It was the easiest car buying experience I’ve ever had. We had been looking for a while and done our research. The car was in beautiful condition and priced accordingly. We received help immediately. More

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Great Service! Josephine went over and beyond my expectations in regards to finding me a car, communication, and ease of transitioning to a new vehicle. She was hone Josephine went over and beyond my expectations in regards to finding me a car, communication, and ease of transitioning to a new vehicle. She was honest and personable and never pushy (which I generally fear with sales personnel). She made the entire car buying experience an enjoyable one. I would recommend her to anyone due to her thoroughness and warm personality. I got the sense that she is not there to sell a car, but rather to make the customer happy at the end of the day. More

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Great experience My wife and I visited this dealership to test drive a Volvo. Not only did we purchase the Volvo, but two other vehicles to meet our family needs as we My wife and I visited this dealership to test drive a Volvo. Not only did we purchase the Volvo, but two other vehicles to meet our family needs as well. We were very impressed with this dealership, cleanliness, selection, brands, to name a few. But the staff was the main reason for our purchases, they were great!!! More

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Gotta buy a car today This was the third used car purchase I have made at Tasca in Cranston RI. The PT Cruiser that I had purchased there back in 2008 was on it's last leg. This was the third used car purchase I have made at Tasca in Cranston RI. The PT Cruiser that I had purchased there back in 2008 was on it's last leg. I was planning on purchasing a new vehicle anyway and had done some research; however, when it overheated on me for the umteenth time, I said that's it, today I'm going to Tasca and pick something out ;). I checked online and saw three Jeep Compass vehicles. When I got to the dealership I was met by Josephine Merolla. We hit if off right away, and she helped me through the purchase process. She was very professional and friendly. She helped expedite the purchase process so that I was in my new vehicle the very next day! I will probably purchase my next vehicle from Tasca as well, and if Josephine is still there then, it will definitely be from her :} More

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Satisfying My Sales Consultant - Josephine Merolla - was a big reason that I left calm and in a new vehicle! I was a nervous wreck when I got there as I need a My Sales Consultant - Josephine Merolla - was a big reason that I left calm and in a new vehicle! I was a nervous wreck when I got there as I need a car yesterday - and she took her time and helped me find the perfect choice and explained everything I needed to know before I left! More

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