Josh Herington
Josh Herington at York Chrysler Dodge Jeep Ram of Plainfield
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Josh Herington | Page 3

Service Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.4
109 Reviews

Currently a reformed Hoosier, I have been in many facets of the automotive industry for 12 years and counting! From operating a towing company, to managing an express lane and now as a full-time Service Advisor, I've experienced and overcome many obstacles that this industry has set in my path. This is my 5th year as a certified advisor with Chrysler and I look forward to many more years of growth within the automotive field!

Dealership Experience

1 yr, 4 mos

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

Mopar Expert 2019

Top 3 - Nationwide Mopar Sales & Service 2019

4.4

109 Reviews

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109 Reviews of Josh Herington

April 05, 2024

Dealership Rating
Employee Rating

Communication sucks between write up bay to technician. Price is to much for service being done More

by janradams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 24, 2024

Dealership Rating
Employee Rating

Rodney is a delight to work with and our experience was superior Thank you again More

by blacktruckk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Josh Frick General Manager

March 13, 2024

Dealership Rating
Employee Rating

Easy to get in and serviced. Work completed within timeline given. Unfortunately although a known issue, no guarantee it wouldn’t happen again, nor was a loaner vehicle provided More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Freeman

Mar 13, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jamie Freeman Service Manager

March 07, 2024

Dealership Rating
Employee Rating

Dropped off truck at 9am Monday, got text at 10:15am about service, This was the last conversation I had with Josh until Tuesday morning at 10:00am. that truck was ready. Did not inform me that they ha More

by jill24greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 11, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jamie Freeman Service Manager

February 14, 2024

Dealership Rating
Employee Rating

Listen I almost had given up on my service here, but this last time has me hooked. Josh worked so well to accommodate me and get everything done and even checked on more really than I asked him to. Then I ha More

by DONNAJEANWATSON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager

January 30, 2024

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Employee Rating

The service department did a great job providing customer service. Matt in the service department did a great job assuring me everything would be covered under warranty. Loaner vehicle was great. More

by king5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien

Jan 31, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words for Matt, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

January 23, 2024

Dealership Rating
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My experience with Chrysler Dodge Jeep Ram was awesome, the dealership was able to find and fix my car issues. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

January 23, 2024

Dealership Rating
Employee Rating

Did an amazing job. My truck is running like new.very impressive work in performance More

by Armoundjones1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien, Miguel Squadrito

Jan 23, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

January 19, 2024

Dealership Rating
Employee Rating

always easy to work with and very professional. I've gone there for years and always been pleased. More

by MHBOARDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

January 18, 2024

Dealership Rating
Employee Rating

Great service and leadership! The guys and gals in the shop were great. Great job! More

by Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

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