Josh Herington
Josh Herington at York Chrysler Dodge Jeep Ram of Plainfield
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Josh Herington | Page 9

Service Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.4
109 Reviews

Currently a reformed Hoosier, I have been in many facets of the automotive industry for 12 years and counting! From operating a towing company, to managing an express lane and now as a full-time Service Advisor, I've experienced and overcome many obstacles that this industry has set in my path. This is my 5th year as a certified advisor with Chrysler and I look forward to many more years of growth within the automotive field!

Dealership Experience

1 yr, 4 mos

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

Mopar Expert 2019

Top 3 - Nationwide Mopar Sales & Service 2019

4.4

109 Reviews

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109 Reviews of Josh Herington

August 30, 2023

Dealership Rating
Employee Rating

Josh the service manager is awesome, went way above and beyond his duties to help our company More

by Tow.rite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Cohen

Aug 30, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

August 29, 2023

Dealership Rating
Employee Rating

Great service and wonderful experience with everyone I care in contact with. Thank you for everything. More

by pegishel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien, Miguel Squadrito , Bridget Thomas, Steve Wheat

Aug 29, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

August 25, 2023

Dealership Rating
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Poor communication with Service Dept and Service Manager and Fleet Advisor . Only 2 calls in a 6 week period and , They had my Jeep holding for parts.. I ask specifically if the problem is fixed , He flat More

by abstont
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Matt O'Brien

August 23, 2023

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They really do have talented mechanics. I was kept up-to-date by my customer service representative Joshua. He was outstanding. He showed me on the computer the parts that were ordered he w More

by Bradley Dairl
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: The lead mechanic Robert was outstanding. Great talent.

Aug 23, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh and the team met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

August 21, 2023

Dealership Rating
Employee Rating

They were very quick and efficient! I was on my way in about 30 minutes! More

by kyork1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien, Miguel Squadrito , Bridget Thomas, Steve Wheat

Aug 21, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

August 12, 2023

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Friendly and cares about getting the job done in a timely manner. Great atmosphere and clean More

by WWEAVER3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 14, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

August 11, 2023

Dealership Rating
Employee Rating

Slow. From the time I arrived to the time I drove away -- approximately 2 hours. More

by bmilligan09
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien, Miguel Squadrito , Bridget Thomas, Steve Wheat

Aug 11, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your feedback. We appreciate your business and hope you will give us another opportunity to serve you. Jamie Freeman Service Manager

August 10, 2023

Dealership Rating
Employee Rating

I will not take my van here again. Really poor service. Sent me a text message with recommendations but never took time to talk with me about the issues. Will not recommend anyone t More

by jmarsh1999
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 11, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rick Haeick rhaeick@yorkautomotive.com

August 09, 2023

Dealership Rating
Employee Rating

York team members were Professional, courteous, good follow up and fast service for general maintenance More

by Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien, Miguel Squadrito , Bridget Thomas, Steve Wheat

Aug 09, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

August 05, 2023

Dealership Rating
Employee Rating

Very responsive and quick service. The advisor was able to explain the issue with the car More

by Littlefrontera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

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