Josh Lewis | Page 39

We have dealt with Billie and Brian for the last 3 years. We had been involved in an accident with our RAV4 and it was very emotional. Billie and Brian were both very helpful and understanding. We told th We had been involved in an accident with our RAV4 and it was very emotional. Billie and Brian were both very helpful and understanding. We told them what we would like to do and they were able to put together a deal that would work for us. We have both our Toyotas serviced there and Tara and Josh in the service department have always gone the extra mile to make us feel important. Matt Darling in the finance area made us feel very important as he has done in the past and made the process very smooth. More

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I was very pleased with my experience at Byers. I have purchased one new veicle before at Byers and tried in the past to deal, but was unsuccessful. This time I was successful. Phil Bicket treated me wit purchased one new veicle before at Byers and tried in the past to deal, but was unsuccessful. This time I was successful. Phil Bicket treated me with respect and didn't play the old fashion salesman game of running back and forth. He took his time and wa very patient. He has been available to answer all my question before and after the sales regarding my new 2012 Highlander. I have also been a loyal service person with Byers for some years including when Eric was service manager. Josh and Jamison in service are the best. Keep up the great work. More

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When I took our Toyota Prius in for an oil change recently, the manager suggested I ask Josh about getting an oil change for my Pontiac Vibe as well. Josh explained that they are happy to service th recently, the manager suggested I ask Josh about getting an oil change for my Pontiac Vibe as well. Josh explained that they are happy to service the car I bought from another dealer. I told Josh how glad I was to have that opportunity since I had become unhappy with the service I received at the other dealership. I happily brought the Vibe in a couple days later for an oil change. We have been so impressed with the service at the Byers dealership. Josh had gone the extra mile for us before when we had a recall on the Prius. As it turned out we had more work that needed to be done while the car was still under warranty. Leaving the Prius I was placed in a rental as the work was being done. Josh called me daily with updates and made sure I was satisfied with the rental car. He made it clear that he was there to assist me in any way during the repair process; if I had questions or concerns, just call. When I picked up the Prius it drove like it was new again! I have switched my loyalty to Byers Toyota and will be checking them out when I purchase my next vehicle. More

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