Josh Magyar | Page 11

90-95% outstanding in quality of work and administration thereof. Good people to work with. I have been with them since 2014. thereof. Good people to work with. I have been with them since 2014. More

by EVOLSAM Verified Customer Verified Customer

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Friendly fast efficient, very happy with what was done to my car. I would recommend them to my friends my car. I would recommend them to my friends More

by eks9159 Verified Customer Verified Customer

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Super quick service. Got done in around 30-45 minutes for a service package. Everyone is helpful and friendly. Got done in around 30-45 minutes for a service package. Everyone is helpful and friendly. More

by phillipgeorgiou Verified Customer Verified Customer

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Derek Bowers was a great guide through buying my first Certified Pre-Owned Subaru. Derek truly believes in and stands behind the value of Certified Pre-Owned vehicles. He and the dealership have given me Certified Pre-Owned Subaru. Derek truly believes in and stands behind the value of Certified Pre-Owned vehicles. He and the dealership have given me confidence that I will be able to count on my car for many years to come. I would highly recommend Derek and Groove Subaru to anyone looking to buy a used car. More

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I am very unhappy with this service location. It’s not anyone person either. My dash display has not been working right ever since I bought the car. Every time I take it in to be looked at, I’m t It’s not anyone person either. My dash display has not been working right ever since I bought the car. Every time I take it in to be looked at, I’m told that they can’t find out what’s wrong with the dash. They have taken pictures and no one wants to dig into it. Both my wife and I are not happy with Subaru. This is our first one and we are really considering moving on from it. More

by d.woolman Verified Customer Verified Customer

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I cannot say enough good things about this dealership. Each time I have taken my Subaru in for service, the staff have been prompt, courteous and very helpful. When I arrived for my 7am service appoint Each time I have taken my Subaru in for service, the staff have been prompt, courteous and very helpful. When I arrived for my 7am service appointment,  the doors were opened promptly and Brett quickly and efficiently took down all the information and checked me in. It was then I realized I came ill prepared (no drivers license, car registration, nor car insurance *embarrassed*). A special thank you to Josh at the service center. Josh handled the situation very professionally. I had reserved a loaner car but was unable to take it as I did not have proof of insurance, so Josh called a Lyft driver for me, free of charge!  He also gave me a cell number so that I could send him text or calls if I had any questions.  I texted him several times during the day and Josh always answered quickly with an answer or solution. Thank you Groove Subaru of Englewood for your excellent customer service!  UPDATE: I took car back in for recall service and a fix to sunglass holder. Loaner car rental was quickly checked out/back in by rental dept. Josh again great communications/updates. Both recalls done quickly and Haley made sure sunglass holder fix was cost efficient. A shout out to the managers who run this incredible team! More

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The customer service was friendly. .. But they suggested I needed a head gasket replacement and about seven other issues totaling $7000. Took it to a trusted family mechanic and he show .. But they suggested I needed a head gasket replacement and about seven other issues totaling $7000. Took it to a trusted family mechanic and he showed me underneath the car and explained why most of those repairs were not needed. Got the car fixed and it runs great for $2500. Are you guys scamming people? I've been getting emails about Subaru wanting to buy my car as well. Sure seems convenient to suggest so many unneeded repairs at such an expense and then say, hey sell is your messed up car and buy a new one from us! Hmmm.... More

by megg.smith Verified Customer Verified Customer

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I have used this dealership through several owners, name changes, and at least two of our personal vehicles of our own. The advisors are always friendly & knowledgeable, and I know that I'll get an honest changes, and at least two of our personal vehicles of our own. The advisors are always friendly & knowledgeable, and I know that I'll get an honest assessment of any service required. Also nice to know that I am getting factory authorized parts when & if needed. Thanks ! More

by CYCLEREPAIRMAN Verified Customer Verified Customer

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Everyone is always nice and informative. The process of checking in was a little tricky but manageable. There was a long wait and they provided Lyft rides to customers to get where they need The process of checking in was a little tricky but manageable. There was a long wait and they provided Lyft rides to customers to get where they needed to be. The only thing I was disappointed by was I was offered a complementary car wash when I dropped off but it wasn’t done when I picked up, when I asked if it could be done I was told the was was closed. More

by nbondar84 Verified Customer Verified Customer

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Had a warranty issue with my vehicle and Josh took care of it and supplied a loaner care while it was completed , super helpful and i couldn't be happier!,, of it and supplied a loaner care while it was completed , super helpful and i couldn't be happier!,, More

by glasqow1937 Verified Customer Verified Customer

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