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11 Reviews of Josh Parsons
January 28, 2024
I recently lost my previous highlander to storm damage. Rachel worked hard, and made the process of getting a new highlander easy. This now makes 3 Toyotas purchased here. damage. Rachel worked hard, and made the process of getting a new highlander easy. This now makes 3 Toyotas purchased here. More
by Toyota Mama
Other Employees Tagged: Rachel Wright, Brad Turner, Melissa Garrett, Alexander Herr
Helpful 
September 01, 2023
We were on vacation 7 hours from home. Josh and Brittany went above and beyond to get our vehicle in and help us get a tire replacement so we could be on our way home. Josh and Brittany went above and beyond to get our vehicle in and help us get a tire replacement so we could be on our way home. More
by jlhowe
Other Employees Tagged: Brittany
November 23, 2022
I have been coming to this Toyota dealership for five years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh w years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh was brought in to clean up the mess. I must say Josh was a true blessing. He was able to fix what the first writer did and put my mind at ease that my vehicle was in great hands. He was my writer for many years until his recent promotion to Service Manager but he still checks on me when I am in and ensures I am taken care of by his team. Danielle one of the newer writers is a fantastic and amazing addition. I went in and she knew exactly how I liked things and took care of me and my service needs 100%. 10/10 I highly recommend getting your vehicle serviced here and I highly recommend purchasing a car from here. Kris the GM is spectacular! Parts department was on top of making sure the back end of the house had exactly what was needed for my maintenance and recall. Ricky the new parts manager was very attentive as well as insuring my vehicle had the parts needed and was safe. Chrystal was simply awesome to chat with and make a long wait go by faster. The new hire Susan was fun to chat with and she also made the wait shorter. Overall shout out to Josh and his service team, Ricky and his parts team, to the guys in the back too Kris and the entire Toyota team thank you for making this a pleasant experience. Keep up the great work. Returning customer for sure. More
by CrystalAdler81
Other Employees Tagged: Kris Bradshaw, Chrystal Wallace, Devin Michaels, Ricky Owens , Nathaniel Frey, Travis Sawyer, Shannon Smith, Nasir Whidbee, Susan
January 15, 2022
Hi Kris, this is Mary Bechstein. I was in there yesterday to have my car serviced Jan. 15th, and it was so great to see that Josh is still head of the Service Department. He definitely cares about the custom to have my car serviced Jan. 15th, and it was so great to see that Josh is still head of the Service Department. He definitely cares about the customers!!! He always lets his customers know how important they are to Hall Toyota. He is so friendly, knowledgeable, and best customer service I have ever seen at any business ever! I have bought all my cars there, and one main reason is Josh!!! He has really made a huge difference in the Service Department. I sure hope he gets credit for the great work he has done to turn the department around for the better. The sales department could use a Manager like him because the difference he has made in Service is apparent to all the customers I have talk to! I want you to know Hall Toyota will continue to grow, and be great with Josh there. I also thank you for your hard work, and great customer Service you have given to me !! Keep up the great work for Hall Toyota. Mary Bechstein More
by marybechstein
Other Employees Tagged: Kris Bradshaw , Bryan Beamon, Matt Call, Jamie Craig, Austin Fox, Richard Matthews, Chris Pierce, David Randall, Travis Sawyer
March 15, 2021
Neither Brad or the dealership wasted my time. They knew where I was coming from and how really disappointed with truecar dot com. Also how true catches bypassed a dealership I wanted a quote from. I choose where I was coming from and how really disappointed with truecar dot com. Also how true catches bypassed a dealership I wanted a quote from. I choose where I spend not them Great job Hall More
by hywrdguy
Other Employees Tagged: Brad Turner , Toney Smith
May 04, 2020
Jamie Craig service manager and Joseph shop foreman did all they could to resolve slight vibration in new Tacoma. 2019 They will contact Toyota for follow up ! Excellent employees and commitment to cu all they could to resolve slight vibration in new Tacoma. 2019 They will contact Toyota for follow up ! Excellent employees and commitment to customer satisfaction!! Both very knowledgeable of their positions and attention to details . More
by Dannybyrum51
Other Employees Tagged: Jamie Craig, Joseph. Excellent!!
March 30, 2020
TJ worked to find my husband the truck he wanted and made the buying process very easy! We are very happy with our pre-owned truck the buying process very easy! We are very happy with our pre-owned truck More
by Nablanchard73@yah
Other Employees Tagged: Jamie Craig, Adam Edelheit, Russ Keith, TJ Long, Michael Wheeler, Brian / service dept
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