Ricky Owens

I have been coming to this Toyota dealership for five years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh w years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh was brought in to clean up the mess. I must say Josh was a true blessing. He was able to fix what the first writer did and put my mind at ease that my vehicle was in great hands. He was my writer for many years until his recent promotion to Service Manager but he still checks on me when I am in and ensures I am taken care of by his team. Danielle one of the newer writers is a fantastic and amazing addition. I went in and she knew exactly how I liked things and took care of me and my service needs 100%. 10/10 I highly recommend getting your vehicle serviced here and I highly recommend purchasing a car from here. Kris the GM is spectacular! Parts department was on top of making sure the back end of the house had exactly what was needed for my maintenance and recall. Ricky the new parts manager was very attentive as well as insuring my vehicle had the parts needed and was safe. Chrystal was simply awesome to chat with and make a long wait go by faster. The new hire Susan was fun to chat with and she also made the wait shorter. Overall shout out to Josh and his service team, Ricky and his parts team, to the guys in the back too Kris and the entire Toyota team thank you for making this a pleasant experience. Keep up the great work. Returning customer for sure. More

Helpful 0

Report | Print

Ricky was very professional and was extremely helpful. Made my experience top notch. All my questions were answered flawlessly. Keep up the great work.! Made my experience top notch. All my questions were answered flawlessly. Keep up the great work.! More

Helpful 0

Report | Print