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Josh Polo

Overview Reviews (127)

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Josh Polo

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Josh Polo | Page 13

Service Advisor

Palm Coast Ford

1150 Palm Coast Pkwy sw
Palm Coast, FL 32137

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4.7

127 Reviews

Overview Reviews (127)

Dealership Experience

4 yrs, 7 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English

4.7

127 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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127 Reviews of Josh Polo

March 08, 2023

Dealership Rating

Employee Rating

Melissa Cooper is Wonderful…thorough, prompt, very attentive & very cheerful- A RealAsset! The techs. were equally attentive, thorough & very polite/pleasant. Also, great Ford assets. Strongly Recomme attentive & very cheerful- A RealAsset! The techs. were equally attentive, thorough & very polite/pleasant. Also, great Ford assets. Strongly Recommend All & Ford, Palm Coast! More

by teddy888marie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Cooper

Helpful 0

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Mar 09, 2023 -

Palm Coast Ford responded

Thank you for your kind review, Teddy! We are happy to pass along your comments to the team here at Palm Coast Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2023

Dealership Rating

Employee Rating

Needs to be a little bigger but your doing the best that you can with the size you can with the size More

by carman669

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Clymer, Melissa Cooper, Darius Ash, Andy Mendez, Stephen St. Pierre, Niko Chavez , Will Muzyl, Christen Santa Maria, Mike Tarnowski

Helpful 0

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Feb 27, 2023 -

Palm Coast Ford responded

We appreciate the feedback on your most recent service. We hope to earn a 5-Star review on your next visit!

February 24, 2023

Dealership Rating

Employee Rating

Everyone that I had contact with during my service experience was very helpful and friendly. The manager went out of his way to explain an intermittent issue I've been dealing with on my truck, for a experience was very helpful and friendly. The manager went out of his way to explain an intermittent issue I've been dealing with on my truck, for a very long time. I greatly appreciate the extra time he spent speaking with me. More

by rayh4182

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Tarnowski

Helpful 0

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Feb 27, 2023 -

Palm Coast Ford responded

Thank you for the excellent review on your most recent service visit!

February 22, 2023

Dealership Rating

Employee Rating

Very friendly people. They took their time and did a great job.. I got 2 recall jobs done and an oil change as well. Nice to have the shuttle service as they kept the car They took their time and did a great job.. I got 2 recall jobs done and an oil change as well. Nice to have the shuttle service as they kept the car overnight. More

by Deb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 22, 2023 -

Palm Coast Ford responded

Hi Deb! You're very welcome. We are happy we could be of service. Thank you for the 5-star review!

February 17, 2023

Dealership Rating

Employee Rating

Courteous, no pressure did what they said they would, easy drop off and pick up easy drop off and pick up More

by RUSSELL32293

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 20, 2023 -

Palm Coast Ford responded

We hope to keep supporting you, Russell. Here at Palm Coast Ford, we are so proud of our passionate team, who will always listen to you and will meet your needs. Thank you so much for sharing your recent experience!

February 04, 2023

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Employee Rating

Great communication. Employees were all welcoming and knowledgeable. Very clean facility. The shuttle was extremely convenient. Employees were all welcoming and knowledgeable. Very clean facility. The shuttle was extremely convenient. More

by Kasey.brooke

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Cooper

Helpful 0

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Feb 06, 2023 -

Palm Coast Ford responded

Hi Kasey! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2023

Dealership Rating

Employee Rating

Love their lifetime oil changes! Thank for quick and smooth service! Great staff as well. Thank for quick and smooth service! Great staff as well. More

by griffeyjr14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Clymer, Melissa Cooper, Darius Ash, Andy Mendez, Stephen St. Pierre, Niko Chavez , Will Muzyl, Christen Santa Maria, Mike Tarnowski

Helpful 0

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Feb 06, 2023 -

Palm Coast Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

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