Joshua Lane
Joshua Lane at Serra Volkswagen
Refer Me

Joshua Lane

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.7
296 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.7

296 Reviews

Write a Review

296 Reviews of Joshua Lane

April 26, 2024

Dealership Rating
Employee Rating

All of my experiences with Serra Volkswagen have been amazing! The people are are very nice and respectful. I will definitely choose Serra Volkswagen for future purchases. More

by ashleyhall8489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

April 20, 2024

Dealership Rating
Employee Rating

Excellent service at this location lobby area clean and r the employees offered great services More

by jackson.victoria95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

April 16, 2024

Dealership Rating
Employee Rating

Very Nice Staff, Easy to make appointments. Had to Order the part I needed, but set the expectations for how long it would take. More

by jfdillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 15, 2024

Dealership Rating
Employee Rating

Fast and friendly very professional everyone is always so nice they do good work and get it done fast More

by Erika Tapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

April 09, 2024

Dealership Rating
Employee Rating

Great service! Nice people! Oil change was done in a timely manner. Would definitely recommend! More

by star_buckhannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

April 04, 2024

Dealership Rating
Employee Rating

Both people I worked with during my time getting my car fixed were extremely courteous and personable. My only complaint was with the length of the repair itself, and the lack of communication on why my re More

by brunner_daylon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell , Isaac El-Amin

March 31, 2024

Dealership Rating
Employee Rating

Great customer service! They are very time efficient. I was impressed with how fast my car was serviced. More

by chrisrichardson7651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

March 28, 2024

Dealership Rating
Employee Rating

Great people. Good service.. on time.. very helpful.. and very kind.. and they were very helpful.. and they were very fast on the service More

by DAVIDSARANKO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 27, 2024

Dealership Rating
Employee Rating

Everyone was great! Service desk was very pleasant and helpful during my trip there. Thanks! More

by kgpow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

March 26, 2024

Dealership Rating
Employee Rating

Serra Volkswagen worked quickly and efficiently to resolve the issues wi the my car fast. I was kept updated through the process of diagnosing to fixing my car. More

by Nicole Able
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (87 Vehicles)

new 2023 Volkswagen Taos car, priced at $30,006
2023 Volkswagen Taos
new
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
used 2020 Volkswagen Tiguan car, priced at $22,599
2020 Volkswagen Tiguan
used
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Jetta car, priced at $28,241
2024 Volkswagen Jetta
new
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Atlas car, priced at $39,963
2024 Volkswagen Atlas
new
Silver Bird Metallic exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Atlas Cross Sport car, priced at $38,751
2024 Volkswagen Atlas Cross Sport
new
Silver Bird Metallic exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Atlas car, priced at $40,921
2024 Volkswagen Atlas
new
Pure White exterior
FWD