Dealership Experience
12 yrs
Industry Experience
19 yrs
Specialties & Trainings
VOLKSWAGEN CERTIFIED
302 Reviews
Write a Review302 Reviews of Joshua Lane
February 06, 2019
Quick and Friendly Service I came here for an oil change, they were great, they even fix a recall in my car (I din't know about it). The wait was short around 20 minutes, the pr I came here for an oil change, they were great, they even fix a recall in my car (I din't know about it). The wait was short around 20 minutes, the prices are good and didn't have any problem. I really like how friendly the personnel was with me. I really recommend this place. More
Other Employees Tagged: Payden Sewell , Kori Green
February 06, 2019
Greta service Great car lot ever one there is very nice and friendly go there to buy a great car and pricing good locate its always gushing there Great car lot ever one there is very nice and friendly go there to buy a great car and pricing good locate its always gushing there More
Other Employees Tagged: Angel Borja, Curtis Lloyd , Brian Thompson, Kyle Towner
February 05, 2019
Replace heater core Service very good and all way very good. Work car always very good. Happy service and maintenance a Serra VW. Part department is very good. Service very good and all way very good. Work car always very good. Happy service and maintenance a Serra VW. Part department is very good. More
Other Employees Tagged: Kori Green
January 21, 2019
Very Satisfied We just had major repairs to our 2012 VW CC. The service center personnel were courteous, responsive, and very knowledgeable. They performed the repai We just had major repairs to our 2012 VW CC. The service center personnel were courteous, responsive, and very knowledgeable. They performed the repairs timely and at a fair price. More
January 14, 2019
Oil change and inspection Excellent customer service, didn’t have to wait long everyone was exceptional at the work they had done I would recommend everyone to go without a dou Excellent customer service, didn’t have to wait long everyone was exceptional at the work they had done I would recommend everyone to go without a doubt More
Other Employees Tagged: Scott Fuller, Curtis Lloyd , Kori Green, Venson Lavender, Brian Thompson
January 11, 2019
They never disappoint!!! I had service done back in October, but my dashboard lights started coming back on recently indicating something was wrong. They were very helpful and I had service done back in October, but my dashboard lights started coming back on recently indicating something was wrong. They were very helpful and willing to assist me with correcting the issue without hesitation. Everyone makes mistakes, but it’s the service with a sincere smile that will keep customers wanting to come back... and just a side note—they always try to give the best deals! Very budget friendly! More
Other Employees Tagged: Scott Fuller , Kori Green
December 24, 2018
Serra vw Great place to get your Volkswagen repaired / serviced.. All service personal were great to work with and can't beat the price overall a great experie Great place to get your Volkswagen repaired / serviced.. All service personal were great to work with and can't beat the price overall a great experience.... More
Other Employees Tagged: Scott Fuller , Kori Green
December 17, 2018
Great Service I went in with a problem that couldn't be identified right away but I told them I needed it fixed. They spent 3 hours trying to found out what the iss I went in with a problem that couldn't be identified right away but I told them I needed it fixed. They spent 3 hours trying to found out what the issue was. Then they fixed it, apologized for the wait and sent me on my way. More
Other Employees Tagged: Scott Fuller , Kori Green
December 04, 2018
My service What can I say about my service..... It was Awesome!!!😉 Have no problems anything I bring my vehicle aways 100% great awesome work. Thank you What can I say about my service..... It was Awesome!!!😉 Have no problems anything I bring my vehicle aways 100% great awesome work. Thank you to everyone!😊 More
Other Employees Tagged: Scott Fuller , Kori Green
December 03, 2018
Super Every body in the service department was super nice. They even took the time to pet my dog and tell me about the new VW Bus that you will present soon Every body in the service department was super nice. They even took the time to pet my dog and tell me about the new VW Bus that you will present soon ,so much so that I will be in line for one. Thanks More
Other Employees Tagged: Scott Fuller , Kori Green