Josie Parker | Page 3

This dealership was very clean and the employees were really kind and helpful. We had a very serious issue and it got resolved really fast when all the other dealerships were extremely busy. Definitely h really kind and helpful. We had a very serious issue and it got resolved really fast when all the other dealerships were extremely busy. Definitely had the best service out of many dealerships I have been to. More

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She was real informative and looked into the issue! ! Thanks for great service! Glad I switched ! Thanks for great service! Glad I switched More

by CJB435 Verified Customer Verified Customer

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Great folks CJ, Josie, Candy, and Shelby, and Tatum also in the Service Department, we cannot forget Sandy Owen either in Sales, these are the folks that keep me coming back. in the Service Department, we cannot forget Sandy Owen either in Sales, these are the folks that keep me coming back. More

by larryhines1956 Verified Customer Verified Customer

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Awesome service, very professional and helpful. They take care of my vehicle and keep me posted. They take care of my vehicle and keep me posted. More

by Jlopez49 Verified Customer Verified Customer

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Motorhome in for two weeks and absolutely nothing done. Had to pick it up drive 40 miles to get windshield replaced. Drive back and another two weeks to get done Not pleased with how long it took Most Had to pick it up drive 40 miles to get windshield replaced. Drive back and another two weeks to get done Not pleased with how long it took Most likely will not go back More

by Kaz Verified Customer Verified Customer

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It's always amazing Amazing very friendly and they explain everything to you And always done in a timely manner explain everything to you And always done in a timely manner More

by Explorer Verified Customer Verified Customer

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Dealership and service was impeccable! Thank you to all of the members involved in my service appointment Thank you to all of the members involved in my service appointment More

by chowe.93 Verified Customer Verified Customer

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Had a recall on our 2013 Ford Festa they were able to work it in at timely fashion. Said how long it would take and had it done on time. work it in at timely fashion. Said how long it would take and had it done on time. More

by LWORDELMAN Verified Customer Verified Customer

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I was traveling on I-80 and experienced performance issue with my vehicle and the engine light came on. I searched for a nearby Ford dealer and was fortunate to be only 10 miles from Auto Park Ford. When I e with my vehicle and the engine light came on. I searched for a nearby Ford dealer and was fortunate to be only 10 miles from Auto Park Ford. When I entered the service department, there was another customer being helped. Service Advisor Josie Parker (who was the only service advisor working that day due to a winter storm), quickly let me know that she’d be with me shortly. Within 5 minutes, I was talking with Ms. Parker explaining what the issue was, and whether they would be able to take a look and let me know what was happening. She let me know that the service technician was working on another vehicle, but that my vehicle would be next, and that I could wait inside the dealership. Within about 30-40 minutes, she called my name and let me know what was happening with my vehicle. Fortunately it would be a fairly easy fix, but as I was traveling I would not be able to wait for a weekday to schedule service. The team assured me that it would be safe to drive. Ms.Parker also mentioned that she had adjusted the air pressure in all tires to the appropriate level. I was SO impressed with the efficiency, professionalism, and kindness of the service department, and in particular Ms Josie Parker. Unfortunately I don’t live close enough to have my vehicle regularly serviced at Auto Park Ford, but I will absolutely consider buying from this dealership in the future. Well done and thank you! More

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They were all awesome but especially Sommer Nichols she treated us like family with the utter most respect she was there for us every step of the way, she is a gem ford and her manager can be vary proud to treated us like family with the utter most respect she was there for us every step of the way, she is a gem ford and her manager can be vary proud to have her, also the manager and Jose, we didn't run into any problems with anyone here at this dealership everyone seemed happy with there jobs, vary comfortable clean atmosphere. We have felt with Battle creek and Coldwater and would never set foot in them two dealerships again. Auto Park Ford is the Only dealership we will ever do business with and has reaffirmed our trust and belief in Ford. Oh and we think Sommer deserves a raise, or at least flowers. More

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