181 Reviews
Write a ReviewDealership Experience
4 yrs, 6 mos
Industry Experience
6 yrs, 2 mos
Specialties & Trainings
AUDI
181 Reviews of Joy Tayco
May 23, 2019
Walter Shelton sealed the deal! The buying experience at Audi was exceptional. The product is so nice that the car sells itself...but a courteous and experienced sales person seale The buying experience at Audi was exceptional. The product is so nice that the car sells itself...but a courteous and experienced sales person sealed the deal! Walter was so patient and kind and helpful in every way. I will send my friends to see him!!! More
Other Employees Tagged: Peppi Bonocore
April 30, 2019
Walter was great. Great service. Great car! Great experience’. Walter was a great, low pressure, informative salesman who took his time to make sure I understood the car I was purchasing and th Great experience’. Walter was a great, low pressure, informative salesman who took his time to make sure I understood the car I was purchasing and that I was happy. . More
Other Employees Tagged: Peppi Bonocore , Kyle
April 29, 2019
Wonderful car buying experience Audi of Charlotte made the car buying process simple and the level of service and friendliness was outstanding. We walked out feeling like we got a gr Audi of Charlotte made the car buying process simple and the level of service and friendliness was outstanding. We walked out feeling like we got a great deal on a brand new Audi Q8 and are looking forward to the continued service. Walter and Pepsi were great to work with and really went through everything on the car and packages/warranties. They even set the kids up playing xxxxxxxx while we did the paperwork. You may just have found customers for life. Thank you. More
Other Employees Tagged: Peppi Bonocore
April 27, 2019
Wasnt planning on buying a car Walter, my sales person was able to help me sort out pros and cons of trading my old Audi. In the end when I decided to trade I felt that it was the Walter, my sales person was able to help me sort out pros and cons of trading my old Audi. In the end when I decided to trade I felt that it was the right decision. More
Other Employees Tagged: Peppi Bonocore , Wendy Cooper, Kal in service
April 19, 2019
Service with Pride I have to say, I have bought a lot cars in my day but I have never been to a dealership that service was such an important part of them doing business I have to say, I have bought a lot cars in my day but I have never been to a dealership that service was such an important part of them doing business. From the minute I walked in Will the general manager (which by the way is a hoot to talk with) greeted me. We had a few laughs and he handed me off to Walter. Walter knew his cars and was very easy to work with. He know his product. He educated me on the new Q8’s and the different packages they come in. We picked out the color and headed to financing. Then there was Pepe the financial manager. Another great asset to the dealership. Made everything easy and painless. Last but not least, there was Kyle. I never knew you needed a IT guy working at a dealership but when you buy these cars today everything runs off of computers. Kyle is very knowledgeable with the personal set up of your vehicle. Their service is second to none period. They even have a woman that will do your wife’s nails as she waits for an oil change or other services. They pound home the service service service. They impressed me so much I came back a week later and bought another Q8 for my wife. They are the real deal. I hope this helps those that are looking for a honest and service ran Audi dealer for their next purchase. Thanks team Audi Charlotte. More
Other Employees Tagged: Peppi Bonocore, Kyle Andes
April 10, 2019
Amazing experience buying a car with Audi Charlotte ! Me and my husband just want to test drive an audi car at first, cause I dont like the dark grey color of our honda car and I really want a red car but Me and my husband just want to test drive an audi car at first, cause I dont like the dark grey color of our honda car and I really want a red car but Walter show us the beauty of Audi on how it drives, and the feeling of owning an audi car from safety to collision and to be honest we fell in love with Q5 and my husband really likes the dash board I wanted red color but they dont have it with the model car we test drive, till Walter went above and beyond to find us what we really looking for, we made an offer and they make it easy for us to decide, we have a great experience and they treat us really well, the whole team are amazing from the front desk, salesman up to finance manager. Special thanks to Walter and Marcus. More
April 09, 2019
Walter is always courteous and easy to work ! Walter is great to work with AND he knows ALL there is to know about AUDI (regardless of model or year). Audi Charlotte in Matthews great place to bu Walter is great to work with AND he knows ALL there is to know about AUDI (regardless of model or year). Audi Charlotte in Matthews great place to buy an Audi - Marcus did a good job with the finance side, including advising on the different audi care packages More
Other Employees Tagged: Marcus Robbins
April 08, 2019
Great Experience for Entire Family My wife and I looked for a pre-owned q3 for several months and finally made it to Audi Charlotte and really wish we had one there sooner! Walter met u My wife and I looked for a pre-owned q3 for several months and finally made it to Audi Charlotte and really wish we had one there sooner! Walter met us at the front door and was a great experience from beginning to end. The entire Audi Charlotte team treated me and my family like Royalty and Wil the GM and Marcus the Finance Manager were all great to deal with. Great people selling a great product! More
Other Employees Tagged: Marcus Robbins , Wil Vinson
April 03, 2019
Enjoyed the Audi Experience My overall experience with Audi of Charlotte started when we talked to Walter over the phone. We inquired about a car on the lot and told Walter we w My overall experience with Audi of Charlotte started when we talked to Walter over the phone. We inquired about a car on the lot and told Walter we were on the way to see it. We arrived and Walter was ready. He walked us a round the car and explained all of the features that were important. He than gave us a meticulous test drive demonstrating all of the technology in the Q7. From there he carefully walked us through the negotiation and purchase process which was as pleasant as car buying can be when you have your two children in tow. He also took the time to show us all of the specific technology as we awaited the meeting with the finance direct Peppi. Peppi was also extremely pleasant and professional to work with through the final pieces of the process. Things in the final piece of the process moved quickly, despite an extremely busy day for the dealership as it was the close of the quarter and the close of the month. I have nothing but good things to say about our experience with the dealership. On top of that, the Q7 is the best car we’ve ever had the chance to own. We are most certainly enjoying our new Audi experience thanks to the team at Audi of Charlotte. More
Other Employees Tagged: Peppi Bonocore , Joe DeMatteo
April 01, 2019
Walter Shelton, Audi of Charlotte. I have been a customer of Walter Shelton’s at Audi of Charlotte for 3 years. He is wonderful,extremely caring, and makes leasing or buying a car a ple I have been a customer of Walter Shelton’s at Audi of Charlotte for 3 years. He is wonderful,extremely caring, and makes leasing or buying a car a pleasure. He is the first salesman that made me comfortable while doing business. He is very organized and he makes sure all things are taken care of. Going to a car dealer to select a car USED to be like having a root canal done, but not anymore!! The service department is great also. The whole dealership is very friendly and helpful. More
Other Employees Tagged: Peppi Bonocore, Jorge Majia, Morris Mangum , Martin Bradshaw, Jamie Wallace