Kyle Andes

Purchased vehicle in 2019. Not much good to say about dealership. Promises were not kept (loaner was not available as promised; service took up to 6 weeks for an oil change) Not much good to say about dealership. Promises were not kept (loaner was not available as promised; service took up to 6 weeks for an oil change); vehicle problems were literally ignored; service was way overpriced; the stole my wheel lock and denied that they would ever touch it; after service I had problems - put back in line for 20 days out before they could look at it. I would never buy another vehicle from this dealer. More

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When buying my suv. The sales Mgr. Said and I quote "I can get a refund on the maintenance agreement and I've done it before and never had a problem". I traded a 2019 Q8 for a 2020 Q8 and was reluctant to can get a refund on the maintenance agreement and I've done it before and never had a problem". I traded a 2019 Q8 for a 2020 Q8 and was reluctant to get any of the maintenance agreements, which led to his comments. Now I know it was just a ploy to get me to buy another one ... bad business practice!!! I waited for a few weeks and called him and he didn't even remember it ... I had to remind him. Which reinforced my belief it was a sales strategy on his part. I have since sent several people to BMW, BECAUSE OF IT and my experience. I'm a firm believer of being honest and straight forward and obviously he wasn't... my bad, but it won't happen again! Until this experience, I was pleased with Audi of Charlotte. My suggestion is to seek financing somewhere else and not use their's as a matter of convenience. Definitely don't trust anything the finance meager says. Their loss!!! More

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I drove from Columbia to Charlotte to purchase a vehicle since I had lost my car in an accident last week. Daniel knew in advance of my arrival, greeted me and took great care of me! Purchasing a car unde since I had lost my car in an accident last week. Daniel knew in advance of my arrival, greeted me and took great care of me! Purchasing a car under these circumstances is not pleasant but Daniel assisted me through the entire process and made me feel welcome. Marcus in Finance was super helpful and took the time to answer all my questions. Overall it was a great experience and I am extremely pleased with my purchase! More

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Great Experience! Both Peppi and Daniel were so helpful in making this process so easy to complete. It was seamless and efficient and I was in my Q5 in no time at all. Both Peppi and Daniel were so helpful in making this process so easy to complete. It was seamless and efficient and I was in my Q5 in no time at all. Jeannette was also very helpful in getting me all set for the road! I have wanted an Audi for some time and didn't think I could do this at this time and I was surprised that I could!! This is my dealership forever! Thanks for a great experience! More

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Audi Charlotte is a top tier dealership. From the moment I walked in, I was immediately greeted and treated like family. It was a very laid back, and also personal experience in the sense that they genuinel I walked in, I was immediately greeted and treated like family. It was a very laid back, and also personal experience in the sense that they genuinely want to do the beat job they can and leave you feeling as happy as possible. More

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Love my A7 (Walter made it easy) I've worked with Walter twice--first on a lease and now this purchase. I'm overwhelmed by the technology, but he follows up immediately. I've worked with Walter twice--first on a lease and now this purchase. I'm overwhelmed by the technology, but he follows up immediately. More

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Just bought my Audi A7 and super pumped about it. Walter did an incredible job walking me through the process & provided excellent customer service. Thank you, Audi Charlotte (& Walter)!! did an incredible job walking me through the process & provided excellent customer service. Thank you, Audi Charlotte (& Walter)!! More

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Alll around Good experience Marina, Peppi and Kyle took good care of me. Purchase and follow up were smooth and informative. Luxury cars, luxury dealer, luxury experience. I re Marina, Peppi and Kyle took good care of me. Purchase and follow up were smooth and informative. Luxury cars, luxury dealer, luxury experience. I recommend Audi Charlotte. More

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Everyone I encountered there was vey knowledgeable and professional. I didn’t feel pressured into making a decision. They were also very patient and courteous. professional. I didn’t feel pressured into making a decision. They were also very patient and courteous. More

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Richard Gouhin is the best Richard was awesome with my new purchase of an Q5. He was very approachable and very business-like. He helped me select the perfect car for my circu Richard was awesome with my new purchase of an Q5. He was very approachable and very business-like. He helped me select the perfect car for my circumstances. He went above and beyond taking care of me. He made sure the car was ready to be picked up and had my paperwork ready and correct. My son, Julius Peppers, made all the arrangements, and Richard made sure everything was perfect! I definitely recommend Richard and Audi Charlotte More

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