Juan Espinal

After I bought the car I felt that the car its bouncing so I called the sale man and he told me to take the car to him he rode the car and the manager. And they said the bounce its normal. But that day I l so I called the sale man and he told me to take the car to him he rode the car and the manager. And they said the bounce its normal. But that day I let the car in the dealership because the manager told me he will take the car to the service to a mechanic verify. Then I called because he didn’t call me back and they said the car its ok. Well I picked up the car but the problems continue. After that I try to resolve by my self because its a new car and I want the car in good condition thats why I decided to buy a certified car to avoid this kind of problems but the problem continues and well I changed the 2 back tire also to see if this problem disappeared but till now continue with a car with some unidentified problem in the rear part and expended more than 700 because the dealer the expert in Nissan cant find the problem. Im really frustrated with my buy and. i dont feel that I can trust. In adition I realize that when I request the car fax in the dealer they brought me one with a lot of maintenance but now I have checked again and cant see all that. And when the person how was the one how make me the loan dont show me the breakdown of the loan and later I realize that they add me more than thousand dolars in profits adition to the cost, gap, tax and permit. More

by JOEL_ALTIERY Verified Customer Verified Customer

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It was a pleasure to engage in negotiations with this dealership but, they were trying to raise the price of the vehicle multiple times and were not 100% effort on finding a middle ground. Aside from tha dealership but, they were trying to raise the price of the vehicle multiple times and were not 100% effort on finding a middle ground. Aside from that, they were relatively respectful. More

by MADARA646 Verified Customer Verified Customer

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Excelente servicio y atenciones de primera, estoy muy sastifecho con Universal Nissan, vehiculos usado en Optima condiciones sastifecho con Universal Nissan, vehiculos usado en Optima condiciones More

by R_HEREDIA06 Verified Customer Verified Customer

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At Universal Nissan they treated me very well and I got a good car at a good price. good car at a good price. More

by guillegabriel95 Verified Customer Verified Customer

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All the process was smooth, the customer service was excellent, thank you specially to Raul Ruiz and his manager Espinal. excellent, thank you specially to Raul Ruiz and his manager Espinal. More

by MHERNAA3 Verified Customer Verified Customer

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It was an easy process. Luis was amazing and very helpful. I thought it was going to be a stressful process and it was the complete opposite. I recommend this dealership to Luis was amazing and very helpful. I thought it was going to be a stressful process and it was the complete opposite. I recommend this dealership to others. More

by tiffanygarcia13 Verified Customer Verified Customer

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The sale man the take care me was very helpful and knowledgeable and understood everything that I was asking him to do for me. knowledgeable and understood everything that I was asking him to do for me. More

by t1cab0ri Verified Customer Verified Customer

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CJ was great to deal with. He understood our needs and worked with us to get a deal done. He understood our needs and worked with us to get a deal done. More

by wtkatt Verified Customer Verified Customer

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I’m on my third Rogue. Our salesman CJ was wonderful. You had a better choice than the dealer in Pa. The information screen is different than my old rogue. It would have be Our salesman CJ was wonderful. You had a better choice than the dealer in Pa. The information screen is different than my old rogue. It would have been nice to have had a little more instruction setting that up. We were impressed with the dealership. My only complaint is the length of time we were there. More

by maryjo6620 Verified Customer Verified Customer

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Raul from Nissan is the most professional sales consultant I’ve ever worked with, I will definitely be coming back for my next Nissan Armada and will bring all my friends and family over to Raul, i consultant I’ve ever worked with, I will definitely be coming back for my next Nissan Armada and will bring all my friends and family over to Raul, if you’re in the market for a vehicle you must see Raul from Nissan More

by joedurga91 Verified Customer Verified Customer

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