Alex Vazquez

Universal Nissan responded

Providing a positive experience is our top priority, and we're sorry that your experience was not that. Our top priority is to ensure a positive and comfortable environment for all our customers and staff. We understand that interactions can sometimes be misinterpreted, and regret any discomfort caused. Regarding the incident you mentioned, we want to clarify that our managers, like all team members, have the right to maintain personal boundaries. We believe in fostering a respectful and professional atmosphere for everyone. We're sorry if this was not communicated effectively during your visit. We value your business and would like the chance to make things right. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact me, thank you! Gina Nava Reputation Manager gnava@universalnissan.com

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Universal Nissan responded

Here at Universal Nissan customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Universal Nissan responded

Debra, Thank you for your very kind review. Jeffrey, Alex, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Congratulations on your new 2023 Kicks! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Brenda, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Leonard, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com