Juan Flores | Page 37
Service Manager
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
I have always being a fan of engines, such inclination took me to be in the aviation field for period of times during my early 20's before I settled in the automotive business and since I have not stopped to have nothing but a thrilling experience with great personal reward. Amongst the brands I have been fortunate to have worked with I can recall SMART, HONDA, FIAT, ALFA-ROMEO, MASERATI, FERRARI AND FCA in general. Customer service culture is what I like to create, share, and be able to train my co-workers for outstanding client satisfaction and experiences.
Read moreDealership Experience
3 yrs, 10 mos
Industry Experience
19 yrs, 1 mo
Specialties & Trainings
2019 CHRYSLER, DODGE, JEEP, RAM, FIAT, ALFA ROMEO AND MASERATI CERTIFIED
LEADERSHIP BREAK THROUGH RAPPORT UNIVERSITY LAS VEGAS, NV
AUTOMOTIVE BUSINESS ADMINISTRATION. BROWARD COLLEGE, DAVIE, FL
View more specialties & trainings393 Reviews
Write a Review393 Reviews of Juan Flores
October 26, 2020
They were helpful and kind. Took the time to help even though I didn't have an appointment. Were courteous about the work that was needed. though I didn't have an appointment. Were courteous about the work that was needed. More
Other Employees Tagged: JAVIER GONZALEZ
October 25, 2020
Jose is an amazing sales person! He is super patient and makes sure to put you into something you will LOVE! I never felt pushed or intimidated. Great dealer and great salesperson! makes sure to put you into something you will LOVE! I never felt pushed or intimidated. Great dealer and great salesperson! More
Other Employees Tagged: Jose Gastón
October 20, 2020
Fantastic as usual. This team is very good. Probably the best dealer team I've ever seen. I like them so much I purchased a multi oil change package and they are not exactly close for me. the best dealer team I've ever seen. I like them so much I purchased a multi oil change package and they are not exactly close for me. More
Other Employees Tagged: Christopher Reid , HANNAH DONOHUE, JAVIER GONZALEZ, SONJA NOEL, Raymond Powers, CHARLES SANTANA
October 20, 2020
I HAD NEW TIRES INSTALLED THE TIRES WERE INFLATED TO 42 LBS EACH COLD. I WAS TOLD BY YOUR TECHS THE REASON I NEEDED TIRES AFTER HAVING THE CAR FOR ONLY A LITTLE OVER 18MO WAS BECAUSE I KEPT THE TIRES INFLA LBS EACH COLD. I WAS TOLD BY YOUR TECHS THE REASON I NEEDED TIRES AFTER HAVING THE CAR FOR ONLY A LITTLE OVER 18MO WAS BECAUSE I KEPT THE TIRES INFLATED TO THE SPECS ON THE TIRES AND THAT I SHOULD’VE OBSERVED THE SPECS ON THE DOOR TAG WHICH IS 32 LBS WHEN I CALLED THE SERVICE DEPT AFTER GETTING THE CAR HOME AND ASKED WHY THEY WERE INFLATED SO MUCH I COULD’NT GET A STRAIGHT ANSWER WHEN THE TECH BALANCED THE NEW TIRES HE JUST LEFT ALL THE DOUBLE FACED TAPE FROM THE OLD WEIGHTS ON THE INSIDE OF THE TIRE IT LOOKS REDICULOUS MY SON WAITED ABOUT 4 HOURS I PURCHASED A PROTECTION PLAN THAT ENTITLED US TO HAVING THE CAR DETAILED EVERY 4TH OIL CHANGE BUT I COULDN’T GET IT DONE ON SATURDAY DAY AND THEN I’M TOLD I COULD HAVE IT DONE ON A SATURDAY IF I WERE TO CALL I FEW DAYS IN ADVANCE. I’M PRETTY DISAPPOINTED WITH THE SERVICE. More
Other Employees Tagged: Jessica Jimenez
October 18, 2020
I was lied to about service received. I went in for air conditioning and because my car wont goi into gear sometimes. I was told that my car had needed a transmission update and that it was completed. Whe conditioning and because my car wont goi into gear sometimes. I was told that my car had needed a transmission update and that it was completed. When i picked up my car it was not on my paperwork. When i inquired i was told my transmission had the latest update. Unsure if the problem was even addressed More
Other Employees Tagged: Leo
October 16, 2020
Great job by everyone to get my vehicles serviced. I’m so glad this place opened in Cape Coral and am looking forward to always taking my vehicle there glad this place opened in Cape Coral and am looking forward to always taking my vehicle there More
Other Employees Tagged: JAVIER GONZALEZ
October 14, 2020
I brought my Ram in to get GPS update and got two recalls done also that I wasn’t aware of. Had brake fluid also replaced. Couldn’t have had a better experience and I was a technician myself for 35 years! done also that I wasn’t aware of. Had brake fluid also replaced. Couldn’t have had a better experience and I was a technician myself for 35 years! More
Other Employees Tagged: Christopher Reid , HANNAH DONOHUE, JAVIER GONZALEZ, SONJA NOEL, Raymond Powers, CHARLES SANTANA
October 09, 2020
Trunk latch suddenly failed, CC CDJR accommodated us quickly, and confirmed that warranty would cover the item in question. Especially on a Saturday, service was fantastic and would go nowhere else for quickly, and confirmed that warranty would cover the item in question. Especially on a Saturday, service was fantastic and would go nowhere else for my 300. More