Juan Garcia | Page 4

Everyone we came in contact with was great to work with at Heritage Honda from our sales person, Erin; the business/financial manager, Juan; to the parts and service department personnel. All were professi at Heritage Honda from our sales person, Erin; the business/financial manager, Juan; to the parts and service department personnel. All were professional, but easy to work with and very knowledgeable. We were never rushed and everyone was very thorough. This is our 4th Honda and our 2nd purchase from Heritage and we’ll be back when we are ready for our 5th Honda. More

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Dallas put me in contact with Erin and I couldn’t be happier! She was attentive, pleasant, professional, and extremely accommodating. happier! She was attentive, pleasant, professional, and extremely accommodating. More

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Erin was very smart, helpful, and kind. She helped me find the best car for me. She helped me find the best car for me. More

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Erin was great to work with and loved her easy going personality - although the dealership was very busy, she really took her time with us and went the extra mile to be sure we were taken care of. She personality - although the dealership was very busy, she really took her time with us and went the extra mile to be sure we were taken care of. She was on top of everything and worked hard to be sure everything was taking care of even to ensuring I got some parts ordered for some add ones we were doing. Thanks Erin! More

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Kyshawn was kind, polite, professional, and patient. He was the second salesperson I worked with at this dealership, and the primary in-person salesman. No hard sales tactics, and honored the OTD number He was the second salesperson I worked with at this dealership, and the primary in-person salesman. No hard sales tactics, and honored the OTD numbers. Overall he was very nice to work with. The dealership: overall not perfect, but above average. No hard sales tactics either by sales or financing. Everyone is pretty nice, normal, and approachable. No dealer add-ons which is great, they honor their agreed upon price, and are overall polite. I was just unhappy about 2 main things: my first sales person sort of stopped responding to me once I agreed to & put down a deposit (with no explanation), and I was given less than 72hours to come purchase the car when it arrived. On the first point, I still landed with a nice sales person so that's fine. On the second point, I'm still a bit annoyed. I ended up having to purchase only under my name instead of joint with my SO bc he couldn't get off work within their less than 72hour window. We were called just before noon on Tuesday and told we had to be in by Thurs night. That's not a full 72 hours - I had offered to come in early Friday afternoon. That would have been like...75 hours after I was notified. I was annoyed at the lack of ability to be even SLIGHTLY flexible for someone that is responding and not ghosting you (unlike your sales person) therefore not going to abandon the purchase. Now I'll have to go back and fix the title later. I don't know which sales manager made this call, but poor show. More

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I had an amazing experience and hassle free sales person @ Heritage Honda!! Erin Natzke you ROCK!! Thanks for making everything so easy. @ Heritage Honda!! Erin Natzke you ROCK!! Thanks for making everything so easy. More

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Erin is an excellent sales associate. She is very knowledgeable about the features of the vehicle we purchased and made the whole buying process quick and easy. She is very knowledgeable about the features of the vehicle we purchased and made the whole buying process quick and easy. More

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I Had a wonderful experience at Heritage Honda Parkville. Just before entering the showroom I met Erin and let her know I was interested in a CR V. Erin was fantastic, she explained the differences between Just before entering the showroom I met Erin and let her know I was interested in a CR V. Erin was fantastic, she explained the differences between the hybrids and non hybrids and the features that were available in each. After a short test drive it was easy to make a decision. The hybrid was chosen. The whole process went smoothly and Juan was terrific and easy to work with throughout the settlement. If you are thinking about purchasing a new or used Honda you won't regret doing business with Heritage Honda Parkville. Be sure to ask for Erin Natzke, you will be pleased. Thank you, S. Plako. More

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Branford was fantastic! He was knowledgeable and kept contact with me every step of the way. He called me the day my VIN number was available so I had time to get insurance He was knowledgeable and kept contact with me every step of the way. He called me the day my VIN number was available so I had time to get insurance quotes. Very thorough. Juan helped us out in financing and was equally as good. More

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Gary was great! He found the car we wanted, treated us very well, and made the entire process quick and stress free! We will definitely return to Gary and Heritage H He found the car we wanted, treated us very well, and made the entire process quick and stress free! We will definitely return to Gary and Heritage Honda Parkville for the next car we buy! More

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