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Juan Gonzalez
Juan Gonzalez at Clay Cooley Nissan

Juan Gonzalez

Sales

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.8
40 Reviews
4.8

40 Reviews

Write a Review

40 Reviews of Juan Gonzalez

September 12, 2025

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Employee Rating

La persona que me atendió en servicio de mantenimiento Jonathan, es muy amable eficiente y ha dado respuesta a mis necesidades More

by jahairaarauz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 04, 2025

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Employee Rating

Fantastic service from here at Clay Cooley Nissan. not afraid to visit dealer to get needed maintenances More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Floyd McGriff, Charles English Jr., John Osuji, Pa Jallow, Leonardo Barbosa, Bal Suman, James Sheppard, Richard Jones, Jordan Benjamin

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Sep 09, 2025

Clay Cooley Nissan responded

Hello Jake, Thank you for your kind words and for trusting Clay Cooley Nissan with your maintenance needs. We're glad to hear you had a fantastic experience and feel comfortable visiting us for your vehicle's service. Our team is committed to providing excellent service and making every visit a positive one. We appreciate your support and look forward to assisting you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 04, 2025

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Employee Rating

thank you juan gonzalez and his team for my first nissan. Happy with my experience More

by noe G
Recommend Dealer
Yes
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Sep 09, 2025

Clay Cooley Nissan responded

Hello Noe G, Thank you for sharing your positive experience with Juan Gonzalez and our team. We're delighted to hear you're happy with your first Nissan and that we could make your first purchase a great one. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 28, 2025

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Employee Rating

Great customer service. Is was fast oil change and they keep you updated with the process. More

by esie1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Floyd McGriff, Charles English Jr., John Osuji, Pa Jallow, Leonardo Barbosa, Bal Suman, James Sheppard, Richard Jones, Jordan Benjamin

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Jul 30, 2025

Clay Cooley Nissan responded

Hello Esie1982, Thank you for your positive feedback! We're glad to hear you experienced fast service and appreciated our updates throughout the oil change process. Providing efficient and transparent service is our priority, and we're pleased it met your expectations. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 07, 2025

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Employee Rating

The process was daunting because I had to deal with so many different people before I actually got to pick up vehicle & info had 2 be given multiple times then bank claims they still didn't receive info f More

by carlyn.1903
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Weinberg, Leonardo Barbosa , Javier, Stephen King

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Jul 10, 2025

Clay Cooley Nissan responded

Hello Carlyn.1903, We apologize for the frustration you've experienced during the process. We understand that dealing with multiple contacts and repeated information can be challenging. We also regret any delays with the bank's funding process. Your feedback is important, and we will work to improve our communication and efficiency to make future interactions smoother. Thank you for sharing your experience. Clay Cooley Nissan

July 03, 2025

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Employee Rating

He was very helpful and a smooth process and my sales men Von and chris helped the process for me More

by ALAYAHJOSEPH86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devonte Lyons

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Jul 05, 2025

Clay Cooley Nissan responded

Hello Alayahjoseph86, Thank you for your positive feedback. We're glad Von and Chris could assist you smoothly through the process. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 15, 2025

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Employee Rating

Great knowledgeable and helping associates willing to work with you and get you in your new ride! More

by FRANK.FARIAS23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Jones, Jonathan Swanson , Ali pezeshki

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Jun 16, 2025

Clay Cooley Nissan responded

Hello Frank.farias23, Thank you for your kind words. We're glad our knowledgeable associates could assist you and help you find your new ride. We appreciate your trust and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 28, 2025

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Employee Rating

Driver side bird view camera wasn’t working and Leo knew exactly what was wrong with my vehicle, ordered the part for me and send me on my way. Once the part arrived he called me back to get it installed an More

by maurovalle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Lynn, Charles English Jr., Pa Jallow, Leonardo Barbosa, David Hensley

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May 29, 2025

Clay Cooley Nissan responded

Hello Maurovalle3, Thank you for your positive feedback. We're glad Leo could quickly identify the issue with your bird's eye camera and handle the repair efficiently. We strive to provide prompt and knowledgeable service to get you back on the road as soon as possible. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comese eclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 28, 2025

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Employee Rating

It took 3 weeks to deliver my vehicle because the vehicle wasn’t even inspected when it was on the lot and I was the one that had to alert them of the vehicle check engine light. I was given new repair time More

by Tarik0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jonathan Weinberg, Bal Suman , Internet Sales Manager

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May 29, 2025

Clay Cooley Nissan responded

Hello Tarik0, We sincerely apologize for the delays and inconvenience you experienced. It’s unacceptable that your vehicle wasn’t inspected properly upon arrival and that you had to repeatedly adjust timelines. We understand how frustrating the process, especially with multiple document signings, must have been. Your feedback about our service departments is taken seriously, and we will work to improve communication and efficiency moving forward. Thank you for bringing these issues to our attention; we value your feedback and hope to better serve you in the future. Clay Cooley Nissan

May 18, 2025

Dealership Rating
Employee Rating

The dealer ship was great they helped me along the way to get a wonderful car More

by 1MelissaPierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Floyd McGriff, John Osuji, Jonathan Whitaker, Pa Jallow, Bal Suman, James Sheppard, David Hensley, Richard Jones, Jonathan Swanson , Jose

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May 22, 2025

Clay Cooley Nissan responded

Hello 1melissapierce, Thank you for your kind words. We're glad to hear that our team was able to assist you throughout the process and help you find a wonderful car. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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