Juan Ibarra | Page 12

I found the car (BMW 335D) on the internet, running a nation wide search. This dealership had the right car with the right options and, more importantly the right price. I called up to inquire and see wh nation wide search. This dealership had the right car with the right options and, more importantly the right price. I called up to inquire and see what they could do price wise and surprisingly they were willing to negotiate on an already killer price. I placed a deposit with Juan and flew 2000miles to check out the vehicle; when I arrived the vehicle was perfect as described and ready to go! Considering the service and pride I observed while there, I would highly recommend this dealership to others. More

Helpful 0

Report | Print

We worked with Juan Ibarra at this Chevy dealership and think that he is one of the best car salesmen that we have ever met. He knows his cars very well and many do not. He was completely open on the dea think that he is one of the best car salesmen that we have ever met. He knows his cars very well and many do not. He was completely open on the dealer cost numbers and pricing which he said is the policy of this dealership. Juan worked hard to understand our needs and to find a model that would satisfy those needs. We would recommend Juan and this dealership to anyone. More

Helpful 1

Report | Print

Juan was great no pressure and I liked that. This is the first time that I used the Costco program. I ordered the car because I knew what we wanted and we couldn't be more pleased. We enjoy the car very m first time that I used the Costco program. I ordered the car because I knew what we wanted and we couldn't be more pleased. We enjoy the car very much. Thank you Juan for an outstanding job. More

Helpful 0

Report | Print

I've purchased many cars from many dealers over they years and my experience with Blade Chevrolet ranks amongst the very best. The dealership has a small town, customer service oriented atmosphere. Th years and my experience with Blade Chevrolet ranks amongst the very best. The dealership has a small town, customer service oriented atmosphere. The entire transaction was a no pressure experience and Juan Ibarra was an absolute joy to work with. I'll admit it, I'm usually quite standoffish when it comes to vehicle transactions but I didn't feel the need to have to "defend" myself this time around. I think its fair to say that both parties feel like they got a square deal and that's the way a good vehicle transaction should be. I can't recommend Juan highly enough. If you need a car, he's the man to see. He'll bend over backwards to make sure you're taken care of. Whilst he always has the best interests of Blade Chevrolet at heart, he also geniuinely cares about taking care of you, the customer, as well. We'll definitely be back when the time comes for our next vehicle. Thanks Juan!!! More

Helpful 0

Report | Print

Best car buying experience I've have ever had. Salesmen Juan & Tom were polite, friendly and did not waste my time. The vehicle is amazing and the price I paid was very fair. They also were very fair on Juan & Tom were polite, friendly and did not waste my time. The vehicle is amazing and the price I paid was very fair. They also were very fair on my trade in. They did not pressure me or waste my time. The purchase process went quickly and I have no complaints. I drove 50 miles to Mount Vernon to buy from them after having a horrible experience at the local Chevy dealer in Shoreline. I cannot recommend Blade enough! More

Helpful 0

Report | Print

After searching the internet and contacting many dealerships via email or phone for a Chevy Silverado, ext. cab, longbox, Blade Chevrolet's sales team responded quickest to my inquiries. I was impr dealerships via email or phone for a Chevy Silverado, ext. cab, longbox, Blade Chevrolet's sales team responded quickest to my inquiries. I was impressed that whenever I called, they all helped me regardless of who I talked to initially with my questions. That's what I call true customer service and teamwork. It was obvious that the most important goal was to find us the truck we wanted. They worked with us to get the monthly payments we could live with. Honestly, it was the quickest, most hassle-free car sale my husband and I have experienced. We traveled an hour and 45 mins from our home, and left with the truck and hour and 15 mins later. Thank you Blade Chevrolet! We love our truck! More

Helpful 2

Report | Print

Juan went out of his way to help me get the right price Juan went out of his way to help me get the right price and my step daughter understand her new vechile. I would recommend him and Blade to anyone. Juan went out of his way to help me get the right price and my step daughter understand her new vechile. I would recommend him and Blade to anyone. More

Helpful 1

Report | Print

Juan took us through and showed us the vehicles that we Juan took us through and showed us the vehicles that we wanted to look at and was very helpful, friendly and not pushy. I greatly appreciated that. T Juan took us through and showed us the vehicles that we wanted to look at and was very helpful, friendly and not pushy. I greatly appreciated that. Then James came to help us with the financing end of the deal and helped us find a vehicle that we were both extremely happy with and fit into our budget. I feel that both gentlemen were very professional and extremely courteous as well as thoughtful and conscious of our wants and needs. My wife and I are extremely pleased with both the service that we recieved and the vehicle we purchased. Thank you James and Juan for a pleasant experiance and a great vehicle. William and Sue Prante( Ocean Shores) More

Helpful 2

Report | Print

This letter is to let everyone concerned know how pleased we are with the excellent service and support we recently received when purchasing our 2002 GMC Sierra on January 20th. We responded to an internet we are with the excellent service and support we recently received when purchasing our 2002 GMC Sierra on January 20th. We responded to an internet ad and received a prompt e-mail from Doug Williams, Internet Manager, followed by an e-mail and phone call from sales consultant Juan Ibarra. We responded by traveling to the dealership that same day, where Doug introduced us to Juan. This was a significant purchase for us, and over the next three days Juan spent hours with us discussing the merits of the vehicles we were interested in and which would work best for us. Everything from allowing us to test drive the vehicles, discussing trade-in values, and reaching an agreement on the final purchase was handled in a very professional and friendly manner. Juan did a superb job supporting us through this transaction from start to finish. We can state positively that no pressure was applied at any time during this transaction. Juan’s phone call a couple of days after our purchase to see how things were going with the completed transaction was very much appreciated. We also commend Dan Jubie for his support in determining the value of our trade-in, including the pros and cons of doing a trade-in. Bring in Bob Hawkins in the finance office, and Blade Chevrolet assembled an excellent consulting team to work directly with us. We appreciated the 2010 Impala that served as an overnight loaner car while the dealership did some final prep work on the Sierra and prepared our trade-in to sell. Returning the next day, we found we had left the title of the trade-in and other documents at home. This presented no problem from the standpoint of the consulting team. They allowed us to take the Sierra home that day and return the next day with the paperwork. Their response was very much appreciated and reflected a great start on our new relationship. At least one mark of an excellent dealership is how they handle issues between their potential clients and follow up with their new clients. We did have an unusual issue arise during the transaction. Working with the above mentioned team, the issue was discussed and various options were explored. The result was Blade Chevrolet acquiring a new and very satisfied customer. In closing, we are very pleased with the service and support received from the consulting team at Blade Chevrolet and will not hesitate to provide a 5-star reference to anyone who asks, or if we encounter someone who is looking to purchase a vehicle. More

Helpful 3

Report | Print

Small town integrity with big city selection. My 4th new Chevrolet purchase from Blade's in 8 years. Chevrolet purchase from Blade's in 8 years. More

Helpful 4

Report | Print