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Juan Lerma
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32 Reviews
32 Reviews
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32 Reviews of Juan Lerma
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November 07, 2023
I bought a car online from a different state. The process was pretty painless and everyone I spoke to and dealt with were wonderful. I had the car shipped to me in CA and it was picked up and del The process was pretty painless and everyone I spoke to and dealt with were wonderful. I had the car shipped to me in CA and it was picked up and delivered the same day. The only bummer is there was a big windshield crack that was not visible in the photos or videos of the car and I checked the pre-pick up photos from the delivery company and it was definitely there before it left the lot. I tried to get it fixed but its too big, has to be replaced and that's $1800. Otherwise very happy with my purchase so far and just wish something could be done about the windshield. More
by JHDRR1
Other Employees Tagged: Andre
October 02, 2023
Everything was well organized and professional. I called early and drove three hours to get there. Caleb Bruns had everything ready for a test drive. He was knowledgeable and he guided me through I called early and drove three hours to get there. Caleb Bruns had everything ready for a test drive. He was knowledgeable and he guided me through the entire process and I drove home in a new Equinox. Caleb made everything enjoyable. More
by LPERRY2000
Other Employees Tagged: Caleb Bruns was super to work with....5 stars! A big 10!!!
August 29, 2023
I could not have made it easier. I bought a wrangler for all cash. Sight unseen. Ricky says it is a clean car and no issues. I get the car and the windshield is cracked. The delivery I bought a wrangler for all cash. Sight unseen. Ricky says it is a clean car and no issues. I get the car and the windshield is cracked. The delivery guy says he noted it when he picked up the car. I email and call. Call Ricky directly and he says he will get back to me. Still waiting and nothing. No disclaimer when I bought it. Not sure how you treat someone that doesn’t haggle on price and pays all cash and then not respond and leave them in the cold. I am not feeling good about this experience at all. More
by Jcudzil
Other Employees Tagged: Ricky
July 18, 2023
Manny was just great. Got us the car that I wanted. Thank you so much. Got us the car that I wanted. Thank you so much. More
by PRKGCFW
Other Employees Tagged: Justin Mongar, Andre Howard, Manuel Nava
May 03, 2023
Juan in finance was great! Gillie was great! Had a good experience. Thank you so much! Gillie was great! Had a good experience. Thank you so much! More
by donnaalicea04
Other Employees Tagged: Erasmo "Razz" Quirino
April 16, 2023
It was a very co fusing experience for me. Sales men promess one thing, the next person said, no way that's not possible. That was the story the hoke time Sales men promess one thing, the next person said, no way that's not possible. That was the story the hoke time More
by artshome666
February 25, 2023
The sales guy D, was great, professional and knowledgeableHe possessed great customer service and had a great customer focus. I give 5 stars because of the sales guy D. Finance kept giving out w knowledgeableHe possessed great customer service and had a great customer focus. I give 5 stars because of the sales guy D. Finance kept giving out wrong info and tried to strong arm into buying a not needed warranty. Told us it was a done deal for which i inquired. I told them we were not taking delivery unless it was a done deal. Juan said yes, yet the next day called with additional requirements. Thanks D for being honest and truthful. More
by kingbobthomas
Other Employees Tagged: Rachael Fry
February 11, 2023
Good and fast service, good attitude, keep customers informed over the phone, care about people. informed over the phone, care about people. More
by cancinof62
Other Employees Tagged: Joe Gambino, Rachael Fry, Dan Bieber, Jeremy Thompson, Jesse Acosta
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