Juan Ortega
Juan Ortega at Town East Ford
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Juan Ortega

Sales Consultant

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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5.0
33 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

Specialties & Trainings

Ford CPO Sales Certified

Ford Sales Certified

5.0

33 Reviews

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33 Reviews of Juan Ortega

April 11, 2024

Dealership Rating
Employee Rating

We worked with Juan, Angie & Junior. They were all very easy to work with. We drove around & tried different cars & came back to Town East. Angie made sure the car was clean & fueled More

by Mythreeangels03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Town East Ford responded

We're thrilled to hear you had such a positive experience working with Juan, Angie, and Junior at Town East Ford! Finding the perfect car can involve some exploration, and it sounds like they made the process smooth and enjoyable. We appreciate you mentioning that they were all easy to work with. We strive to create a relaxed and helpful environment for our customers, and it seems Juan, Angie, and Junior achieved that perfectly. It's fantastic that you were able to test drive different cars to find the right fit. We're glad you ultimately came back to Town East Ford! Angie's attention to detail in ensuring the car was clean and fueled up demonstrates the extra steps we take to provide a complete buying experience. Junior's respect for your pre-authorization by offering without pushing additional financing options is exactly the kind of service we value. Thank you for recognizing it! We appreciate your business and kind words. Please let us know if there's anything else we can do for you in the future.

February 19, 2024

Dealership Rating
Employee Rating

The process was easy and understandable Juan was very awesome to work with and I’m glad I was able to drive out with something! More

by JS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr

Feb 19, 2024

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!

December 13, 2023

Dealership Rating
Employee Rating

Friendly and personable. Polite, helpful but not pushy Honest and straightforward. Good to work with. Listened and explained any questions I had. More

by Harley Bear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr , Michael Mullens

Dec 20, 2023

Town East Ford responded

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!

October 27, 2023

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Employee Rating

Appreciated the knowledge and car buying experience, awesome staff, greatly car. Easy access, great location. More

by turnermario24
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr

Nov 01, 2023

Town East Ford responded

Thank you so much for sharing your positive experience with us! We truly appreciate your kind words and the time you took to leave us a review. Your satisfaction is our top priority, and we're delighted to hear that you had a great experience with us. Our team works hard to provide exceptional service, and it's rewarding to know that we met your expectations. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

August 22, 2023

Dealership Rating
Employee Rating

The customer service at the dealership was top notch, friendly warm and welcoming from everyone we encountered, More

by dsp5691
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Morales

Aug 22, 2023

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 31, 2023

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Employee Rating

It was a good experience to me Do you salesman that sold me my car was very good And man that did my finances was super fantastic More

by Elaineday38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ranger Oppert

Aug 03, 2023

Town East Ford responded

Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!

June 23, 2023

Dealership Rating
Employee Rating

Our car purchasing experience was a little hectic at first . We purchased a vehicle that had a lot of issues and needed a lot of mechanical work that we found out after owning it for a week. Even thoug More

by Whiteheather02
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Mullens

Jun 29, 2023

Town East Ford responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 05, 2023

Dealership Rating
Employee Rating

surprisingly such an easy experience overall! Everyone was very helpful every step of the way! More

by Maryjom92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ranger Oppert

Jun 07, 2023

Town East Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

April 29, 2023

Dealership Rating
Employee Rating

I had a wonderful experience. I had a great team who was knowledgeable and friendly. They made the process very easy for me. More

by lonestars_lil_buckeye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ranger Oppert

May 05, 2023

Town East Ford responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

January 21, 2023

Dealership Rating
Employee Rating

Drove over 2 hours to buy a car. They made the process as enjoyable as possible. Affable guys that stand by their word and get the deal done without haggling you for more money. Than More

by Swetzler7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh

Feb 09, 2023

Town East Ford responded

Thank you for your five-star review!

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