Juan Santoro
Juan Santoro at South Bay Hyundai
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Juan Santoro | Page 3

Finance Manager

South Bay Hyundai

20433 Hawthorne Boulevard
Torrance, CA 90503

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4.9
103 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs

Languages Spoken

English English

Spanish Spanish

4.9

103 Reviews

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103 Reviews of Juan Santoro

April 24, 2024

Dealership Rating
Employee Rating

Overall we had good service, we spoke to Justin the day before since we had to drive over 2 hours. He was able to provide a lot of info about the vehicle. Once we arrived it took us exactly 2 hours to te More

by erinetowery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

South Bay Hyundai responded

Thank you for allowing us to earn your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to Justin and the team. Please let us know if there's anything else we can do for you.

April 23, 2024

Dealership Rating
Employee Rating

South Bay Hyundai is a fantastic dealership. The whole staff was friendly and helpful. Especially Anthony Macias our sales person. Thank you For a great experience. More

by pia1879
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Macias

Apr 25, 2024

South Bay Hyundai responded

Thank you for your excellent rating and review! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

April 20, 2024

Dealership Rating
Employee Rating

Great time purchasing our Tucson Hybrid, we didn't feel pushed into anything that we didn't think was good for us in the long run, and after a rocky start with texts and emails from another associate, it w More

by patidenton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Garcia

Apr 22, 2024

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with our sales team and thank you for giving us the opportunity to serve you (even after a rocky start). We hope you're enjoying your new Tucson, and please let us know if you have any other questions.

April 20, 2024

Dealership Rating
Employee Rating

Prompted attention very courteous profesional and customer oriented service, waiting time as expected and great waiting accommodation More

by francisco.chavira.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim

Apr 22, 2024

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

April 19, 2024

Dealership Rating
Employee Rating

Easy in and out transaction with no aggressive sales tactics. Very good experience will buy again More

by dtran01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Matsumoto, Anthony Macias

Apr 19, 2024

South Bay Hyundai responded

We are so happy to hear about your experience with us and the ease of the process. We appreciate you taking the time to leave us your review and we thank you for giving us the opportunity to serve you. We hope you're enjoying your new vehicle, and we look forward to continuing to work with you.

April 18, 2024

Dealership Rating
Employee Rating

Good and quick service from all staff. Seamless process that we would recommend to anyone. More

by bobbyandroselle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Andersen , Brennan McCormick

Apr 19, 2024

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

April 18, 2024

Dealership Rating
Employee Rating

Justin was a great sales person. Great help to get my new car thank you More

by ambrocio.garcia25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Rodriguez

Apr 18, 2024

South Bay Hyundai responded

Thank you for leaving this awesome review! All of us at South Bay Hyundai appreciate your feedback and are pleased we were able to assist!

April 17, 2024

Dealership Rating
Employee Rating

Everything was great until I was jerked around with the pricing of the extended warranty. Was initially quoted a price of $7,000 but later in the financing department, was then quoted prices of $6,400. The More

by garybrightwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mace Bradley, Ryan Ortiz

Apr 18, 2024

South Bay Hyundai responded

Thank you for your 5-star rating. We appreciate your honest feedback and take it to heart as we are always looking to improve our services. We apologize for any miscommunications.

April 16, 2024

Dealership Rating
Employee Rating

Mace was a wonderful sales rep to work with, as was the rest of the team. Pleased with the deal we were able to make on a new car, thanks to SB Hyundai. Also appreciate Mace's proactive follow-up since, ni More

by Misbah R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mace Bradley

Apr 18, 2024

South Bay Hyundai responded

Thank you for your feedback and patronage. Mace is an integral member of our family. His level of expertise and care is beyond compare. We're so glad he was able to provide you with outstanding service. Please don't hesitate to reach out with any questions.

April 16, 2024

Dealership Rating
Employee Rating

John and Richard were literally the best! They went through everything with me step by step, worked with me and made me feel so comfortable! More

by Nicolee_hayees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Andersen, John Getz

Apr 18, 2024

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to John, Richard and the team here at South Bay Hyundai! If you need anything else from us, please feel free to give us a call or stop by.

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