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Judy Deems

Overview Reviews (276) Inventory (310)

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Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8

276 Reviews

Overview Reviews (276) Inventory (310)

4.8

276 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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276 Reviews of Judy Deems

April 24, 2026

Dealership Rating

Employee Rating

Judy is awesome dealt with her a few times when I had service with my car. Everybody's polite Been going to DCH Toyota since about 2010!!! Always lease out from there. This is luke our 8th or 9th car my service with my car. Everybody's polite Been going to DCH Toyota since about 2010!!! Always lease out from there. This is luke our 8th or 9th car my husband and I have been leasing and will definitely buy out this one out!!! More

by CHRISTINESCANDALIS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Apr 25, 2026 -

DCH Wappingers Falls Toyota responded

Christine, thank you for your continued loyalty and support over the years! We’re thrilled to hear Judy and our team have consistently provided a great experience. It means a lot that you’ve trusted us with so many vehicles—we truly appreciate you!

April 19, 2026

Dealership Rating

Employee Rating

Did this already but. ..here we go again. Very professional and friendly. It was a very positive experience. ..here we go again. Very professional and friendly. It was a very positive experience. More

by bc62798

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Apr 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re happy to hear you had a positive experience and truly appreciate your feedback.

April 16, 2026

Dealership Rating

Employee Rating

Dealership staff is always professional and courteous. Always keep me informed on what was happening with my vehicle and advised on worked needed but did not push the issue. Always keep me informed on what was happening with my vehicle and advised on worked needed but did not push the issue. More

by Bmt652002

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Apr 17, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We're glad to hear our team kept you informed and provided professional, courteous service without any pressure. We truly appreciate your trust and look forward to assisting you again!

April 16, 2026

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Employee Rating

The print out for inspection mechine did not work. I have to come back regarding my state inspection that passed, for attachment of window sticker I have to come back regarding my state inspection that passed, for attachment of window sticker More

by Lionel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Lauren Fusaro

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Apr 16, 2026 -

DCH Wappingers Falls Toyota responded

Lionel, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 12, 2026

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Employee Rating

Everything went Smoothly - my Oil Change & Tune up was done quickly while I waited & my dysfunctional Light was fixed ! done quickly while I waited & my dysfunctional Light was fixed ! More

by SHAWAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Lauren Fusaro

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Apr 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear your oil change and tune-up were completed quickly and that we were able to fix your light as well. We appreciate your support and look forward to seeing you again for your next service visit!

April 09, 2026

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Employee Rating

I have had no problems with this dealership. I have had Toyota's for almost 20 years. I have had Toyota's for almost 20 years. More

by nivenia49

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Apr 09, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback and your loyalty to Toyota over the past 20 years! We’re glad to hear you’ve had a positive experience with our dealership. We truly appreciate your support and look forward to serving you again in the future!

April 07, 2026

Dealership Rating

Employee Rating

Judi is a pleasure to work with and I am so happy to work with her. We have been coming to the Toyota dealership for over twenty five years and still have a great relationship and experience with them. with her. We have been coming to the Toyota dealership for over twenty five years and still have a great relationship and experience with them. More

by CARRIE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Apr 08, 2026 -

DCH Wappingers Falls Toyota responded

Hi Carrie, thank you for your kind words and incredible loyalty over the years! We’re so glad to hear that Judi continues to make your experience a great one. It means a lot to us that you’ve trusted our dealership for over twenty-five years, and we look forward to serving you for many more to come!

April 07, 2026

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Employee Rating

Professional I was able to drop off the car the night before and drop the keys before and drop the keys More

by docalang

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Apr 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad the drop-off process was convenient and that you had a professional experience. We appreciate your support and look forward to assisting you again!

April 02, 2026

Dealership Rating

Employee Rating

Emily was great and her back up was great as well. Emily gets a 5 Emily gets a 5 More

by ABREWSTER50

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Apr 03, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re so glad to hear Emily and her team provided such a positive experience. We’ll be sure to share your kind words—she’ll love the 5-star shoutout! ⭐

March 31, 2026

Dealership Rating

Employee Rating

they're always on point and kind. they always make sure the car is up to date on everything and are very accommodating they always make sure the car is up to date on everything and are very accommodating More

by dionizio52

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 31, 2026 -

DCH Wappingers Falls Toyota responded

Thanks for your great review! We’re glad to hear our team consistently provides attentive and accommodating service while keeping your vehicle up to date. We truly appreciate your support!

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