Julia Baylen
Julia Baylen at Sunrise Chevrolet

Julia Baylen | Page 5

Service Advisor

Sunrise Chevrolet

414 E North Ave
Glendale Heights, IL 60139

4.8
56 Reviews
4.8

56 Reviews

Write a Review

56 Reviews of Julia Baylen

July 12, 2019

Dealership Rating
Employee Rating

Outstanding Service and Sales ! I am a long time customer and most recently purchased a 2017 corvette Grand Sport , I highly recommend Sunrise Chevrolet, sales and service are fantas More

by Skorvet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Arroyo Farias

January 04, 2019

Dealership Rating
Employee Rating

Great service Service advisor Julia, provide great customer service. And when the work was done, made sure I understood cost for the work done to my vehicle. I am v More

by Donnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2019

Sunrise Chevrolet responded

Thank you for taking the time to write us a good review about your recent experience with Julia in our service lanes. We hope to continue to service your vehicle. Thank you again and have a great day.

January 01, 2019

Dealership Rating
Employee Rating

Awesome, Outstanding Couldn’t ask for anything better. Luciano was very knowledgeable, courteous, & has great salesmanship. He is a people person I felt very comfortable left there very happy. I’ve known L More

by Terbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hrubec, Luciano "Primo" Garcia, Rick Mackintosh, Carmen Sciortino, Jim Finch , Colin Dunn, John Neimann, Trisha Spata, Dan Kurtz

Jan 02, 2019

Sunrise Chevrolet responded

Thank you so much Terri for sharing your experience with us over the years! We are so lucky to have you as a loyal guest here at Sunrise and always enjoy seeing you here! Congratulations on your new purchase! Drive safe and Happy New Year!

December 19, 2018

Dealership Rating
Employee Rating

great man with respect and patience with my disabled kid because they all worked with my leases and to the new car i have purchased and will bye another one when my lease is done More

by meats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hrubec, Luciano "Primo" Garcia, Rick Mackintosh, Nicholas Mazzeffi, Don Hansen , Colin Dunn, Colin Morrison, Bernardo Palmerin, Hailee Perez

Dec 21, 2018

Sunrise Chevrolet responded

Congratulations on your purchase/lease on a new vehicle with us here at Sunrise Chevrolet. We are so pleased to hear that you enjoy your experience with our entire team. We look forward to working with you again in the future as well. Thank you for recommending your friends and family to us. Enjoy your new vehicle and drive safe!

December 18, 2018

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Employee Rating

Thorough, knowledgeable, friendly service I've been going to Sunrise Chevy for many years and have never been dissatisfied with their service. The service folks really know their stuff. Keep u More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2018

Sunrise Chevrolet responded

Thank you for your loyalty with us here at Sunrise Chevrolet. We really strive to make sure everyone is satisfied so its always nice to get feedback. We look forward to continue to work on your vehicle as well. Happy New Year

October 17, 2018

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Employee Rating

Felt Invisible and Dismissed I have bought 4 cars from this dealership and I have never experienced the rude treatment I received today. I waited over 1.5 hours to have a tire rep More

by Thor217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Dunn

Oct 18, 2018

Sunrise Chevrolet responded

We are sorry that you had to wait for your vehicle longer then you should have. I know we had to call to make sure it was under your warranty which we were on hold for a while but that still is no excuse. We have already spoken to the advisor that helped you to better our process so this won't happen again. We hope that your next experience with us is much smoother. Sorry again and we hope to have the opportunity to continue to help you with your vehicle needs.

Oct 18, 2018

Thor217 responded

Julia tried to make me pay for the tire repair and got an attitude when I told her I had coverage on the tires. She and Colin completely ignored me when I went to them to find out the status of my repair. There is no excuse for rudeness. Maybe if I was paying for the repair I would have been treated better. We also discovered that when the car was previously in for an oil change and tired rotation the sensors did not get reprogrammed to correlate with the correct tire. The reason for my visit was to find out why I was get a low pressure alert ON THE WRONG TIRE! Therefore, someone dropped the ball on my previous visit to your service department. Also, the music in the service area waiting room is extremely loud. The TV is also on in the waiting room and that is turned up loud to drown out the volume of the music. I had a migraine by the time I walked out of there.

September 20, 2018

Dealership Rating
Employee Rating

Courteous, honest, not pushy Luciano was a pleasure to work with, he was knowledgeable and patient (we had many questions). Luciano is a no pressure type of salesman, more than w More

by mychevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luciano "Primo" Garcia , Erica

Sep 25, 2018

Sunrise Chevrolet responded

We are so glad you felt comfortable working with Luciano here at Sunrise Chevrolet. Congratulations on your newest purchase. We look forward to being able to work with you both in the future. Enjoy and drive safe!

September 13, 2018

Dealership Rating
Employee Rating

Helpful I got a nice car sales guy is really helpful and friendly, and explains any single concern, also waiting room nice and clean, I really appreciate it. More

by Carguruy,rnegrete83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Guzman

Sep 25, 2018

Sunrise Chevrolet responded

Thank you for choosing Sunrise Chevrolet for purchasing a vehicle. So glad to hear you had a nice buying experience. We hope to see you in our service lanes as well. Enjoy and have a great day!

August 31, 2018

Dealership Rating
Employee Rating

BEST OF THE BEST I WAS SHOPPING FOR A CHEVY TAHOE BEEN TO SEVERAL DEALERS NOT PRICING JUST SHOPPING I WAS MORE INTRESTED IN FINDING THE RIGHT SALESPERSON CONCIDERING I More

by bud86th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2018

Sunrise Chevrolet responded

Thank you so much for sharing your experience with us! We always strive to do our best for all of our guest here and glad you agree! Congratulations on your new purchase from us. We look forward to working with you again in the future. Thank you for recommending us here at Sunrise Chevrolet. Have a great day!

July 02, 2018

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Employee Rating

My 6th New Vehicle purchase from Sunrise Chevrolet Both my Salesman Don Hansen and the Executive Manager Mr. Daniel Kurtz were extremely helpful in my purchase of a 2018 Chevy Colorado. They made sure More

by Don Peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Mackintosh, Mark Beausoleil, Dan Wurzer, Don Hansen , Bernardo Palmerin

Jul 03, 2018

Sunrise Chevrolet responded

Congratulations on your new purchase of a Colorado! We look forward to working with you in the future. Thank you for recommending your family and friends to Sunrise Chevrolet. Enjoy your new truck and drive safe!

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