Julian Vila
Julian Vila at Universal Nissan
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Julian Vila | Page 2

Certified Nissan Sales Consultant

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
19 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

19 Reviews

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19 Reviews of Julian Vila

May 25, 2022

Dealership Rating
Employee Rating

I would give zero stars if I could ! Horrible customer service! Blatantly lied to my face ... I guess they will say anything to try to get a commission. More

by Unhappy client!
Customer Service
Friendliness
Price
Recommend Dealer
No
May 26, 2022

Universal Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

May 12, 2022

Dealership Rating
Employee Rating

Very professional, courteous staff. Worked on everything possible to make us happy. We highly recommend it. More

by JORGEMATOS986
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos , Cassandra ??????????

May 12, 2022

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 12, 2022

Dealership Rating
Employee Rating

Thank you for the excellent service and all your help. Hour experience at universal nissan was great thanks to you. More

by Maria A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Universal Nissan responded

Maria, Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 05, 2022

Dealership Rating
Employee Rating

Julián Vila, was amazing from start to finished! He knew my needs stayed in contact and once I arrived to Florida secured a vehicle for me! And had me driving home in my brand new car! Super gratefu More

by Lillie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Universal Nissan responded

Thank you for taking the time to write this review, Lillie! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 27, 2021

Dealership Rating
Employee Rating

This dealer has always been reliable for me and my family I can't complain and the staff is amazing Chris Oliva And Daya have always been very helpful, I really appreciate them and their team. More

by Lissan1222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that both Chris and Deya had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 28, 2021

Dealership Rating
Employee Rating

Julian our salesperson was great. Took time with us and really helped the process. Followed up after the sale which was great. I would recommend Julian anytime. More

by CRWEISS54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 31, 2021

Universal Nissan responded

We're so happy that you had a wonderful experience and are confused with the 2 star rating. Please let us know if there is anything we can do to assist you or if this rating was a mistake and you would like assistance changing your review rating. Have a great day.

May 31, 2021

CRWEISS54 responded

I thought I did 5 stars?

May 31, 2021

Universal Nissan responded

Thank you so much for a wonderful updated rating. We truly value you.

May 21, 2021

Dealership Rating
Employee Rating

Fantatic,excellent, fast.good job,customer service,honesty cortex organization, respect 👏orientation,orden,good price, good car,l like the vehicle difference size in vehicle. More

by Tenientevazquez92
Recommend Dealer
Yes
May 21, 2021

Universal Nissan responded

Thank you so much! We appreciate you taking the time to share this.

May 07, 2021

Dealership Rating
Employee Rating

Amazing service and information. Thank you for all your patience and help. It was a pleasure shoping and excellente shopping experience. Thank you Julian for all. More

by Ambar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Universal Nissan responded

Thank you for this kind review, much appreciated!

April 01, 2021

Dealership Rating
Employee Rating

I had an amazing experience at Universal Nissan. Thank you Julian Vila for your service. You are a person very dedicated to your work and thanks to your advice I was able to complete the purchase of my N More

by marcosanchezmartinez90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 04, 2021

Universal Nissan responded

Thank you for sharing this great review with us and we look forward to your future visit!

2

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