Dealership Experience
8 yrs, 11 mos
Industry Experience
28 yrs
Languages Spoken
English
409 Reviews
Write a Review409 Reviews of Julie Mei
June 14, 2018
Warranty work My experience at Secor Mitsubishi was excellent. All of my concerns were addressed promptly and taken care of. The service manager Julie Is plea My experience at Secor Mitsubishi was excellent. All of my concerns were addressed promptly and taken care of. The service manager Julie Is pleasant and has very good customer service skills My warranty work was completed on time and to my satisfaction More
June 14, 2018
Really nice folks trying really hard to help On very short ( none really) notice Julie accepted my new Lotus for its 1st service just prior to my leaving town for a week. As she had a full book, On very short ( none really) notice Julie accepted my new Lotus for its 1st service just prior to my leaving town for a week. As she had a full book, she indicated that it just might not be done when I returned. I received an email on the second day of my trip that the car was done, ready for pickup when I returned. Thanks, glad to have it back. More
June 12, 2018
cant diagnose first time took car to secor 1800 .00 1st trip 110 miles later back to shop 2.250.00 third trip had damaged part fixed for free whats next now lets se took car to secor 1800 .00 1st trip 110 miles later back to shop 2.250.00 third trip had damaged part fixed for free whats next now lets see if you post the bad in your reviews ??????? More
May 30, 2018
Excellent service to repair my goof I goofed and put house cleaner in the washer fluid fill (in my defense, the bottles are identical). I was able to make an appointment online during a I goofed and put house cleaner in the washer fluid fill (in my defense, the bottles are identical). I was able to make an appointment online during a holiday weekend. Unlike experiences at a previous brand, the Volvo system works perfectly! They went as far as to pick me up, 35 min away, so that I could get my car back sooner. Services were performed quickly. Car was washed and vacuumed for me (a pleasant surprise). Service manger, sales manager and my salesman all stopped me to say hello and make sure I was happy. More
Other Employees Tagged: Stephen Plona, Diane Gebhard, Eric Weiss , Stephen Cardoza, William Damberg, Bob Doyle, Nick Rose, Erica Symonds, Douglas Thomas
May 29, 2018
Brake recall This is the second time I have needed recall work and I appreciate that Secor makes it easy. I have a very busy schedule and their early morning drop This is the second time I have needed recall work and I appreciate that Secor makes it easy. I have a very busy schedule and their early morning drop off is convenient. I also like that Julie explains exactly what needed to be done and why. More
May 22, 2018
Very professional Due to the parts availability - In this case the Cat. Converter had to be brought in from Australia-. I was given a loaner for the duration which ulti Due to the parts availability - In this case the Cat. Converter had to be brought in from Australia-. I was given a loaner for the duration which ultimately was close to a month. Much appreciated!! More
Other Employees Tagged: Stephen Plona, Eric Weiss
May 12, 2018
Forty years of complete satisfaction We bought our first of ten Saabs from Secors in 1978. In 1980 we moved eighty miles away and we have continued to buy our cars from them And have the We bought our first of ten Saabs from Secors in 1978. In 1980 we moved eighty miles away and we have continued to buy our cars from them And have the cars serviced there. Obviously, this is not convenient, ,but their excellent customer service makes it worth the trip. More
May 10, 2018
Always treated as a valued customer Starting with my sales experience and now interaction with the service department, my time at Secor has has always been professional and pleasant. Sta Starting with my sales experience and now interaction with the service department, my time at Secor has has always been professional and pleasant. Starting with Arnold and Steve in the sales department and now with Julie in the service Department this is a dealership I would recommend to anyone for a new or used vehicle More
Other Employees Tagged: Stephen Cardoza, Arnold
April 30, 2018
Dropped off my car the night before due to a recall. The next morning I was called and told it was already done and ready to be picked up. I went right away to get it. Check out was pleasant and I was SO The next morning I was called and told it was already done and ready to be picked up. I went right away to get it. Check out was pleasant and I was SO appreciative that they had washed my car too! More
April 26, 2018
Satisfied customer, great service dept I have serviced my vehicle at secor Mitsubishi since purchased and am extreamly satisfied with the timely and professional care they have always shown I have serviced my vehicle at secor Mitsubishi since purchased and am extreamly satisfied with the timely and professional care they have always shown me More