Julio Ramirez | Page 3
Service advisor
Mercedes-Benz of Hoffman Estates
1000 West Golf Rd
Hoffman Estates, IL 60169
48 Reviews
Write a Review48 Reviews of Julio Ramirez
June 25, 2020
Julio and Karen were Exceptional! They are both great people to work with. Julio was so pleasant and followed through with me during the process. people to work with. Julio was so pleasant and followed through with me during the process. More
Other Employees Tagged: Karen I give all 5 stars ?? ????????
June 18, 2020
The service that you provide is world class. The staff is very knowledgeable and very helpful. They go the extra mile to me feel like the customer matters. is very knowledgeable and very helpful. They go the extra mile to me feel like the customer matters. More
Other Employees Tagged: Frank Campos
June 12, 2020
The car is running and sounds much better, thank you!! The car was dropped off dirty, it would have been nice if the outside was clean! The car was dropped off dirty, it would have been nice if the outside was clean! More
Other Employees Tagged: THE GIRL WHO TOOK MY INSURANCE AND ID INFO WAS VERY NICE!!!
June 10, 2020
This is the best place to spoil your vehicle!! Especially Julio from service department is the professional master on his business! Wanna say again really appreciate guys!!;) Julio from service department is the professional master on his business! Wanna say again really appreciate guys!!;) More
June 08, 2020
I just Love Hoffman estates Mercedes there friendly they care about you! They have Great customer service! They really look out for the family! I will be buying my next Mercedes from them too! care about you! They have Great customer service! They really look out for the family! I will be buying my next Mercedes from them too! More
June 08, 2020
Great service experience I had taken my vehicle in for service at another dealer and had nothing but issues that went on for a year. Since my service with Mercedes-Benz of Ho I had taken my vehicle in for service at another dealer and had nothing but issues that went on for a year. Since my service with Mercedes-Benz of Hoffman Estates, I've not had any issues in the past year. The service team went above and beyond to ensure my issues were resolved and that I had a great experience. Thank you Julio and team! More
June 05, 2020
OIL & FILTER CHANGE/TIRE ROTATION A Big Thanks to everyone here @ the dealership. Very professional, efficient & courteous from the beginning to end of my service appointment. All my q A Big Thanks to everyone here @ the dealership. Very professional, efficient & courteous from the beginning to end of my service appointment. All my questions were answered. This group goes above & beyond in customer service! More
Other Employees Tagged: David Bennett, Mike Connolly, Tom Herwehe, Robert Sullivan, Robert Fragoso, Wojciech Rogoz, Dick Barker , Jason Palmer, Matthew Price
May 24, 2020
Jullio is very attentive to my needs and schedule. Have been going to this dealership for service for over 7 years and have always had my car taken of to my satisfaction. Personnel are friendly and th Have been going to this dealership for service for over 7 years and have always had my car taken of to my satisfaction. Personnel are friendly and the waiting area is clean and comfortable. More
May 22, 2020
The level of service was at the highest standard as I have come to expect from Mercedes of Hoffman Julio and the team went out of their way to provide me with everything I needed and I greatly appreciat have come to expect from Mercedes of Hoffman Julio and the team went out of their way to provide me with everything I needed and I greatly appreciate their hard work More