Junior Hayes | Page 26

Great experience!! Junior helped me find the car I wanted with all the features I wanted as well. Both Junior and Rashanda were so helpful in dealing with the financial Junior helped me find the car I wanted with all the features I wanted as well. Both Junior and Rashanda were so helpful in dealing with the financial side and we walked out with reasonable payments. I am so happy with my purchase! More

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Great Customer Service Would love to give more stars!!! This was the best experience in purchasing a car!!! I knew what I wanted and Junior did not push me into anything e Would love to give more stars!!! This was the best experience in purchasing a car!!! I knew what I wanted and Junior did not push me into anything else. Less than 2 weeks from the time we first committed to getting the car it was ordered and sitting in my driveway. Customer service and the feeling that you were important is alive and well at Fred Anderson. Highly recommend! More

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Personalized service Staff was very attentive and spent a good deal of time helping us to find the exact vehicle we were looking for. Going that extra length and I would s Staff was very attentive and spent a good deal of time helping us to find the exact vehicle we were looking for. Going that extra length and I would surely recommend Anderson Toyota and this particular sales and administrative staff to any of my friends More

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Fred Anderson rocks! We've bought two vichicles from Fred Anderson Toyota and have been extremely pleased on both occasions. We love our 2015 Highlander and Rav4. Quality We've bought two vichicles from Fred Anderson Toyota and have been extremely pleased on both occasions. We love our 2015 Highlander and Rav4. Quality vehicles with awesome service plans! Mr Hayes is an asset and went above and beyond to make me happy with my purchase. Thank you! More

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Excellent Experience Purchasing My Toyota I had an excellent experience buying my Toyota. I would buy another car from this salesman and dealership. He found me the exact car I was looking f I had an excellent experience buying my Toyota. I would buy another car from this salesman and dealership. He found me the exact car I was looking for quickly and made sure that I received all the features that I requested. Looking forward to driving this car for many years. More

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Experience purchasing 2016 Camry Hybrid Excellent friendly sales person (Marvin Hayes) for the Camry I purchased last week, who helped me get the car I wanted; always helpful staff; clear ex Excellent friendly sales person (Marvin Hayes) for the Camry I purchased last week, who helped me get the car I wanted; always helpful staff; clear explanation of purchase matters by (I think) David Foster (former military officer); and as I have learned with the several other Camry's I have purchased over the past twenty years or so at Fred Anderson, outstanding service department with reasonable charges. Also very comfortable place to wait while car is being serviced. I always go back to Fred Anderson. More

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JR Hayes Appreciate the very pleasant overall buying experience. When I had an issue with new vehicle (check engine light at 18 miles on odometer, which requir Appreciate the very pleasant overall buying experience. When I had an issue with new vehicle (check engine light at 18 miles on odometer, which required replacement of cam), repair was handled quickly and to my satisfaction. More

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Great Experience I worked with Jr Hayes who took plenty of time to explain every feature of the vehicle and find the perfect one for me. He worked in the most professi I worked with Jr Hayes who took plenty of time to explain every feature of the vehicle and find the perfect one for me. He worked in the most professional manner and was extremely knowledgeable in answering all of my questions. Would recommend to anyone! More

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Wonderful dealership! I purchased a 2016 Corolla from here on Black Friday and the service there was great by the team, although the entire process took a long time which w I purchased a 2016 Corolla from here on Black Friday and the service there was great by the team, although the entire process took a long time which was expected knowing the amount of people that would be walking in to grab the deals. What I was pleased with most was the fact that they still allowed me to take the car for the weekend with their dealer plate although the entire process hadn't been completed due to the holidays. More

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Bad experience.. I went in Fred Anderson Toyota to get some information about Toyota Rav4 and got in touch with Carlos [referred by my friend who recently purchased us I went in Fred Anderson Toyota to get some information about Toyota Rav4 and got in touch with Carlos [referred by my friend who recently purchased used car]. Carlos managed to give good deal and offered good trade-in price for my old car, So I finalized and booked the vehicle pending loan approval with bank. But on the day of vehicle delivery, due to miss-communication between Carlos and sales team I did not get the vehicle [to which the sales representative said ok to come and pickup the vehicle earlier in day]. I was ok with late delivery on next day , JR Hayes gave me a loaner car to drive by till Rav4 is delivered. He even offered to drop by my vehicle next day and collect loaner car. But I had really bad experience with Business manager ‘Rashanda’ who signed the sales contract and other documents. On the sales contract she mentioned the “MFG REBATE” of remaining balance apart from loan amount. I was happy to see that for a mistake made from service end they tried to provide some form of added bonus. But my happiness did not last long, within 4 days of my purchase Rashanda called me to say it is a typo-mistake and we cannot provide you that [“MFG REBATE” ] discount. How can you sign the sales contract and take 4 days to realize you made typo-mistake? Totally disappointed and felt cheated…. More

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