Check out Justin Decker's reviews on DealerRater

February 06, 2023

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Employee Rating

Awesome experience. We have been working with Justin for years and will continue to do so in the future. Thank you! We have been working with Justin for years and will continue to do so in the future. Thank you! More

by JCORINCUSA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sandra Van Hook, Clayton Flynn

Helpful 0

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Feb 06, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

January 01, 2023

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All were very helful. They made me a great deal. Thought i was going to other dealers but they wanted my business They made me a great deal. Thought i was going to other dealers but they wanted my business More

by annettedyates

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Cotton, Kyle Bekkelund

Helpful 0

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Jan 01, 2023 -

Kelly Ford responded

Annette, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

December 29, 2022

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Experience was highly courteous, helpful and very professional at all times. Would highly recommend to anyone purchasing a vehicle. professional at all times. Would highly recommend to anyone purchasing a vehicle. More

by Meink60

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Clayton Flynn, Nicholas Lagges

Helpful 0

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Dec 29, 2022 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

November 20, 2022

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Employee Rating

The people at Kelly have been good to me for a very long time. The people there know how to treat the people that they help get into a car. They are great. time. The people there know how to treat the people that they help get into a car. They are great. More

by BOSNMATE11

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Clayton Flynn

Helpful 0

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Nov 21, 2022 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

October 20, 2022

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Made car buying easy. Justin Decker was very helpful. We went to many dealers and Kelly Ford was very customer friendly. Justin Decker was very helpful. We went to many dealers and Kelly Ford was very customer friendly. More

by JCT1984

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Lagges

Helpful 0

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Oct 21, 2022 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

October 17, 2022

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Best experience ever buying a car. Ordering my Bronco was a breeze, and true to their word they sold it at MSRP which was a huge relief given the horror stories about ridiculous "marke Ordering my Bronco was a breeze, and true to their word they sold it at MSRP which was a huge relief given the horror stories about ridiculous "market adjustments" some dealerships are asking. Bronco is fantastic and Justin did a great job. More

by BILLREALLYLIKESCOFFEE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Reggie Morton, Clayton Flynn

Helpful 0

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Oct 17, 2022 -

Kelly Ford responded

Bill, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

September 18, 2022

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My wife is not easy to impress. Kelly Ford exceeded her expectations!! That's huge! Kelly Ford exceeded her expectations!! That's huge! More

by FordomFreight

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Lagges , Casey Tucker

Helpful 0

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Sep 18, 2022 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

September 08, 2022

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Employee Rating

Need to come back for more instruction on vehicle. Since I traded a ford. The cost of brake fluid flush should be waved when i brought it in for recall repair. Since I traded a ford. The cost of brake fluid flush should be waved when i brought it in for recall repair. More

by IF22590

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Clayton Flynn, Nicholas Lagges

Helpful 0

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Sep 08, 2022 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

August 27, 2022

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Great staff. No markup. Quick and easy. Good communication and we love our new bronco No markup. Quick and easy. Good communication and we love our new bronco More

by JCBR

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Karpowich, Paul Cotton

Helpful 0

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Aug 27, 2022 -

Kelly Ford responded

JCBR, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

August 13, 2022

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Charles Mann is a liability to Kelly Ford. Charles Mann mock my intelligence by saying that the Finance Manager had entertained me on the pricing on my trade in. Ford F-150 2018 @ 39,000. Charles Mann mock my intelligence by saying that the Finance Manager had entertained me on the pricing on my trade in. Ford F-150 2018 @ 39,000. More

by JOSEVROLIJK

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

No

Other Employees Tagged: Reggie Morton, Clayton Flynn, John Alligood, Nicholas Lagges, Charles Mann

Helpful 0

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Aug 13, 2022 -

Kelly Ford responded

Jose, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 386-547-5626, so that I can address your concerns. Sincerely yours, Eric Frechette, General Sales Manager Kelly Ford.