Justin Jenkins
Justin Jenkins at Waldorf Honda
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Justin Jenkins

Service Advisor

Waldorf Honda

2450 Crain Hwy
Waldorf, MD 20601

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4.3
19 Reviews
4.3

19 Reviews

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19 Reviews of Justin Jenkins

May 04, 2024

Dealership Rating
Employee Rating

Greg Smith took GREAT care of me. Excellent Salesmanship!! Shanice Nurse was EXCELLENT as well. She made me feel very comfortable during the finance portion. I will only purchase from More

by NIKITA.WHITE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith, Shanice Nurse

May 03, 2024

Dealership Rating
Employee Rating

This is the only dealership I deal with. The services department is always ready to explain and and give recommendations and advice on other things that's needed to keep your vehicle runni More

by BMFOSTER32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2024

Dealership Rating
Employee Rating

Grate services and fast response time in fixing my vehicle. Great job at checking out the vehicle More

by gcarter370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 01, 2024

Dealership Rating
Employee Rating

This is a great place to service your vehicle. They are reliable and very efficient. More

by TWADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2024

Dealership Rating
Employee Rating

Picked up my car, paid the $2800 or so dollars, started the car and no oil light came on. Some oil added and again oil warning light came on. Finally, car was ready to drive off. More

by ERNHEPLER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hersh

Apr 29, 2024

Waldorf Honda responded

Good morning this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number goal. I would like to apologize for the inconvenience. Please contact me if possible at 240-427-1544. We value and appreciate you.

April 25, 2024

Dealership Rating
Employee Rating

Everything was great. My customer service adviser Justin was very informative and the exterior wash was great. More

by SHEREEFORBES94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherri Termine, John Quillin

Apr 28, 2024

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 25, 2024

Dealership Rating
Employee Rating

I’ve always been met with superb customer service and care by Waldorf Honda. The shuttle is prompt, clean and the driver was very kind. I am a return customer when it was Ken Dixon Honda and the quality More

by missgenelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2024

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2024

Dealership Rating
Employee Rating

Exceptional customer service when taking my Honda Accord for service. I've purchased 2 cars from here and plan on another in the next couple of months More

by TAMICKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 22, 2024

Dealership Rating
Employee Rating

I contacted Honda by phone because I noticed a display on my dashboard panel, indicating a problem with my engine.. Also when driving that morning I had hesitation. I was close to AAA and was told it look li More

by MARIL845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robyn Stroud

Apr 25, 2024

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2024

Dealership Rating
Employee Rating

They are the worse, brought my car there 2 for oil change and both times was suppose to get my car wash and both times I got an excuse, I will never go back to them More

by ANGELAKYLER923
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernard Dixson, John Quillin

Apr 22, 2024

Waldorf Honda responded

Good morning Angela, I am very sorry to hear about your unpleasant visits with us. Customer service is our #1 goal. I would like a chance to speak with you so that we can redeem ourselves. My office phone # is 240-427-1544. Thank you very much, we appreciate you and hope to hear from you soon.

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