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Justin Kertz
Refer Me
30 Reviews
Dealership Experience
6 yrs, 3 mos
Industry Experience
18 yrs, 2 mos
30 Reviews of Justin Kertz
December 11, 2022
After visiting dozens of car dealers in Missouri and Illinois, I chose to do business with Machens Hyundai because I was impressed with their fair, upfront approach. I've had a top-notch experience w Illinois, I chose to do business with Machens Hyundai because I was impressed with their fair, upfront approach. I've had a top-notch experience with the sales department, management, and service department over the past several months. They take a no-nonsense, straightforward approach to selling and servicing cars, and they are experts at what they do. More
by Moonspinner
Other Employees Tagged: Jeff Rackers
Helpful 
September 13, 2018
Andrew was very helpful Had 3 recalls on 2013 Elantra fixed. Andrew/Justin were able to do our 50,000 mile maintenance. They even got it done by lunchtime! Had 3 recalls on 2013 Elantra fixed. Andrew/Justin were able to do our 50,000 mile maintenance. They even got it done by lunchtime! More
by Trainman
Verified CustomerOther Employees Tagged: Andrew Moeller
September 08, 2018
Caring and efficient Since moving to Missouri, I have found a home with Machens Hyundai. I found the best sales rep in Dan and the service department is the best I've ev Since moving to Missouri, I have found a home with Machens Hyundai. I found the best sales rep in Dan and the service department is the best I've ever dealt with. They take care of you as quick as they can and work with me to only do the service that is really needed and not try to make me pay more. More
by PAZAPPER
Other Employees Tagged: Dan Schoonover
September 08, 2018
Problem solved Justin got me in quickly and Ben solved my problem that a local shop could not. I also received a fair trade in offer. Not ready yet to buy a new ca Justin got me in quickly and Ben solved my problem that a local shop could not. I also received a fair trade in offer. Not ready yet to buy a new car. More
by G.BITSICAS
Other Employees Tagged: Ed Broaddus , Ben is 5 stars
August 23, 2018
Friendly courteous efficient staff..great service as always I don’t have time for this...as long as I get the service my car needs I will continue to bring my car here I don’t have time for this...as long as I get the service my car needs I will continue to bring my car here More
by bjc1919
Other Employees Tagged: Rick Hazlett , Dan Schoonover
August 23, 2018
Courteous Easy to schedule appointment, waited on me promptly, finished job in appropriate time frame, great rate with coupon and the staff was friendly and cou Easy to schedule appointment, waited on me promptly, finished job in appropriate time frame, great rate with coupon and the staff was friendly and courteous. More
by Kaygoddard
Other Employees Tagged: Andrew Moeller
August 21, 2018
Excellent service I was informed that they have shopped around and got a better deal on oil. That being said I got full synthetic for the same price as the old semi-syn I was informed that they have shopped around and got a better deal on oil. That being said I got full synthetic for the same price as the old semi-synthetic. This will help me save a little money since that oil will go further than the previous. Justin also did a write up of my 60,000 mile service needs. This will help me with what to expect when that time comes. Really appreciate the professionalism of Joe Machens service department. More
by s-gruenewald
August 17, 2018
Excellent customer service Andrew was excellent from my first call till the time I picked up my car. Helpful, on track, and informative. Thanks Andrew and Justin for making an a Andrew was excellent from my first call till the time I picked up my car. Helpful, on track, and informative. Thanks Andrew and Justin for making an astonishing experience More
by SACOOK818
Other Employees Tagged: Andrew Moeller
August 07, 2018
Another Stellar Job Machens does an excellent job to keep their customers happy with personable staff, great customer amenities, and a willingness to communicate the det Machens does an excellent job to keep their customers happy with personable staff, great customer amenities, and a willingness to communicate the details of work performed. The only issue I had this go around was with the complimentary car cleaning. There were still some bug guts and water spots. I didn't bring it up because my car was quite dirty when I brought it in. More
by dj_dementia
Other Employees Tagged: Andrew Moeller
August 07, 2018
Fast friendly service! The service department is always friendly and very helpful when I bring my Santa Fe in for service or maintenance. No request is too small. And my c The service department is always friendly and very helpful when I bring my Santa Fe in for service or maintenance. No request is too small. And my car is clean, inside and out! More
by jskippy1949
