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Justin Masters
Justin Masters at Matthews KIA of Blakely
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Justin Masters

General Manager

Matthews KIA of Blakely

3007 Scranton Carbondale Hwy
Blakely , PA 18447

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4.8
27 Reviews

Dealership Experience

10 yrs, 8 mos

Industry Experience

10 yrs, 8 mos

4.8

27 Reviews

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27 Reviews of Justin Masters

May 03, 2024

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Employee Rating

The dealership had nice and educated sales staff. The location is very close to my home. More

by AMANDASUCHNIAK
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Young, Cathy Mazzei, Rich Washner

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April 29, 2024

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This is my third car I purchased from them. They never steered me wrong. Everybody was very friendly. More

by pegmazz1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Young, Cathy Mazzei, Rich Washner

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May 02, 2024

Matthews KIA of Blakely responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your continued business and hope you enjoy your new ride!

April 26, 2024

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I’d rather not write a review 15 words long. I had a great experience. More

by ASHLEYYACHYMIAK
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Young, Cathy Mazzei, Dylan Michalek

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May 02, 2024

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

April 17, 2024

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Car salesman, Timothy Vail, was very courteous and found answers to all our questions. Justin Masters also very helpful in pointing out our best options in financing the car. Very pleased with our 2024 Kia More

by JANTH18651
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Vail

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Apr 18, 2024

Matthews KIA of Blakely responded

Hello, We’re so glad to hear you had a great experience with Timothy Vail and Justin Masters! We appreciate your business and hope you enjoy your new ride!

January 31, 2024

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Employee Rating

The rep we dealt with was very helpful and friendly And hope to get him again More

by miscouisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Young, Amy Brozdowski, Cathy Mazzei, Tim Vail, Rich Washner, Chris Werley, Matthew Weiler, Billy Borent , Troy Morgan

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Feb 27, 2024

Matthews KIA of Blakely responded

Thank you for the great review and your business!

January 04, 2024

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The staff at Matthews KIA of Blakely is awesome! We will continue to purchase and service for vehicles at that location More

by JUSTINDZIKOWSKI
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig?

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Jan 31, 2024

Matthews KIA of Blakely responded

We're glad to hear you had a great experience with us! We appreciate your business and the great review!

December 26, 2023

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Employee Rating

Billy was great with explaining everything from loan to car features. Very pleasant to work with! More

by S_LENTZ0419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Young, Cathy Mazzei, Billy Borent

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Dec 27, 2023

Matthews KIA of Blakely responded

We're so glad to hear Billy took great care of you! We appreciate your business and the great review!

November 10, 2023

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Employee Rating

Bought a 2018 Jeep Compass with just 60,k miles. . Rich said I can't give you a warranty but it's low miles and absolutely nothing wrong. 2 weeks later it overheated and stranded me and my daughter More

by SKYLA316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Washner

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Dec 05, 2023

Matthews KIA of Blakely responded

We're very sorry to hear about your recent experience and apologize for that and our delay in response. We've reached out to General Manager, Justin Masters to look into your visit.

Dec 09, 2023

SKYLA316 responded

I want to say the service manager Sheena, reached out & offered to look at it for free. When they saw how bad it was, shouldn't be driven, she said they would fix the problem. They even gave me a rental to use. Turns out the fan wires were bad but Matthews Kia stepped up and made it right. That was the 2nd vehicle we purchased from them recently and will make them the only place we go from now on. They cont to follow up after to make sure it was working.fine. integrity is so important, esp with a large purchase and they showed a lot of it. A big Thank You and we will be back for our next vehicle and will certainly tell our friends.

November 08, 2023

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Employee Rating

Process was so quick and easy! The whole staff was so friendly and Billy was amazing! Thank you all! More

by AMCMANUS22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Young, Billy Borent

Helpful
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Dec 05, 2023

Matthews KIA of Blakely responded

Thank you for the great review and your business! We're so glad to hear you had a great experience with Billy!

November 06, 2023

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Employee Rating

Great service and sales Department, very courteous and knowledgeable people, nice waiting area with great coffee, they kept me informed every step of the way, they washed and cleaned my vehicle when it wa More

by bgbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Young, Tim Vail, Rich Washner , Marvin Kaplan-service advisor.

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Dec 05, 2023

Matthews KIA of Blakely responded

Thank you for your continued business! Enjoy your new ride!

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