Dealership Experience
4 yrs, 3 mos
Industry Experience
4 yrs, 3 mos
Languages Spoken
English
23 Reviews
Write a Review23 Reviews of Tim Vail
April 21, 2024
My experience with Tim Vail was excellent. There was no pushing everything was explained very well! He was very kind and trustworthy! I would recommend him and Matthew’s Kia! Thank you Tim, f There was no pushing everything was explained very well! He was very kind and trustworthy! I would recommend him and Matthew’s Kia! Thank you Tim, for everything! More
April 17, 2024
Car salesman, Timothy Vail, was very courteous and found answers to all our questions. Justin Masters also very helpful in pointing out our best options in financing the car. Very pleased with our 2024 Kia answers to all our questions. Justin Masters also very helpful in pointing out our best options in financing the car. Very pleased with our 2024 Kia plug in hybrid purchase. More
Other Employees Tagged: Justin Masters
April 12, 2024
Tim Vale , our salesman, was informative, patient and HONEST! I called Craig in service for some help, he was kind, and helpful ! HONEST! I called Craig in service for some help, he was kind, and helpful ! More
Other Employees Tagged: Steve Young
April 08, 2024
Always providing excellent customer service. I can't thank the team enough for all they do. I can't thank the team enough for all they do. More
Other Employees Tagged: Rich Washner, Matthew Weiler, Dylan Michalek , Brian Houlihan 5 stars
January 31, 2024
The rep we dealt with was very helpful and friendly And hope to get him again hope to get him again More
Other Employees Tagged: Justin Masters, Steve Young, Amy Brozdowski, Cathy Mazzei, Rich Washner, Chris Werley, Matthew Weiler, Billy Borent , Troy Morgan
November 06, 2023
Great service and sales Department, very courteous and knowledgeable people, nice waiting area with great coffee, they kept me informed every step of the way, they washed and cleaned my vehicle when it wa knowledgeable people, nice waiting area with great coffee, they kept me informed every step of the way, they washed and cleaned my vehicle when it was finished, this is our 3rd Kia- 2 used 1 new from Matthews Kia , More
Other Employees Tagged: Justin Masters, Steve Young, Rich Washner , Marvin Kaplan-service advisor.
October 23, 2023
The dealership was clean. The service manager was knowledgeable as to what was needed, the vehicle was delivered in a reasonable time. The service manager was knowledgeable as to what was needed, the vehicle was delivered in a reasonable time. More
Other Employees Tagged: Justin Masters
October 13, 2023
Car was cleaned up and ready for delivery promptly. Informed me of small ding in driver's front door at delivery before I could notice it. Informed me of small ding in driver's front door at delivery before I could notice it. More
Other Employees Tagged: Steve Young