Justin Smith

I can honestly say I had a wonderful experience! They was very helpful to me They was very helpful to me More

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Staff at the dealership was fantastic. Justin and Kevin both were very supportive in understanding our needs for purchased. They provided multiple options and worked closely to support o Justin and Kevin both were very supportive in understanding our needs for purchased. They provided multiple options and worked closely to support our decision. The final process was extremely easy. Car was presented out front detailed and ready to go. Finance and paperwork process was explained and simple to complete. Well done McCluskey team! More

by joe.collopy Verified Customer Verified Customer

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They are reliable, upfront, honest and do great work. I would not go anywhere else. They have top-notch service. I would not go anywhere else. They have top-notch service. More

by inclinecommercial Verified Customer Verified Customer

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Darrin was absolutely AMAZING! He walked me through the entire process and kept me updated He walked me through the entire process and kept me updated More

by chastitybaccus Verified Customer Verified Customer

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I went n 2 get a oil change n came out wit a brand new 2026 trax...luv my new car thx Jason and McCluskey 2026 trax...luv my new car thx Jason and McCluskey More

by mrjunej Verified Customer Verified Customer

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Kevin Smith and Justin Smith were excellent to work with. Communication was always clear and timely. The process was so simple and easy and my new car is great! I would recommend this program to anyone. Communication was always clear and timely. The process was so simple and easy and my new car is great! I would recommend this program to anyone. More

by mike.kamer4 Verified Customer Verified Customer

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Great customer service and very knowledgeable in their career also very friendly and treat you like family career also very friendly and treat you like family More

by mossstacie890 Verified Customer Verified Customer

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Justin always treats me with respect. Chris was great also overall a wonderful experience will recommend to others. Chris was great also overall a wonderful experience will recommend to others. More

by bmmlm6442 Verified Customer Verified Customer

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When I tell you the service, and care that was provided to be was out of this WORLD! I have serious car buying trauma due to some terrible situations with another dealer. AND Robyn, my sales "woman" did AM to be was out of this WORLD! I have serious car buying trauma due to some terrible situations with another dealer. AND Robyn, my sales "woman" did AMAZING! I went to McCluskey due as recommended by my Uncle who has been in the business for YEARS. Initially referred to Tonya at corporate but due to her position she wouldn't be the one handling, but ensured throughout the complete process I was taken care of! I was handed, gently, off to Robyn who took complete care! After going through the numbers and basically TELLING her what I wanted, without thinking for a second that "Hey she knows what she's doing" due to my history of bad bad dealership situations, never did she get rude, or stop me in my tracks, she just listed to me! And said, "Yep! I got ya!" 1. Amazing reason why McCluskey is #1 in Ohio and now my forever go to is THE CARE, and "no rushing" I NEVER STEPPED INTO THE DEALERSHIP ONE TIME! I told Robyn what I wanted, in which she found, she called me and told me "Ok! We're going to drop it off at 4PM!" I was so confused regarding this but next thing I knew, Tim from online cars, was at my door with great conversation and a smile handing me the keys to a 2024 Equinox RS in an amazingly beautiful Revlon old school nail polish "cherries in the snow" color! 2. The patience! OMG the PATIENCE. As I said I have had bad bad situations with dealerships, even rushed to signing a 84 month finance terms on a car I didn't really want because the dealership was literally selling cars from right under me. Once my husband and I decided on the car we wanted and argued about the payment (hehe) we called Robyn and "Ok we want it should be take PTO and come up to the dealership to sign" she literally said "No! No RUSH! Enjoy your weekend we'll get all this handed on Monday, mind you my test drive was only 48 hours and with no hesitation she extended it! Mind you if you know, NO dealerships but McCluskey right now have the Premier or Loaded Equinox RS's in stock, and if I was dealing with the other dealership I worked with previously THIS WOULD OF NEVER BEEN A THING!! 3. The process of signing, and getting my new beautiful SUV! Bill and for the life of me I cannot remember his name a younger guy with Glasses, pulled up to me a overstimulated mother of two with a baby on my hip, rushing to get the other one to football, oh year and the water meter guy! With again, another smile on their faces! Filled the car up with gas! Cleaned off the windows, and took all the ridiculous stickers off the windows and again, remained patient! My guy Tim, pulled up, with great conversation, a big smile and a congratulations to help get all of the paperwork signed he even had a PEN! Lol That is a big deal being the previous dealership couldn't find a pen, I don't know why that sticks out to me. Basically, if you want true, considerate, and NO xx when buying your next car, you'd be a true fool to not go to McCluskey! Ask for Robyn, man will you not only be taken care of, but you will be respected, and honored while doing so!! Thanks Tonya, Tim, Robyn, Justin, Bill, and GOSH I can't remember the young guy with glasses lol! You seriously have made all of my wishes come true, and went above and beyond for my family! I am forever grateful for you, and will see y'all in 3 years! From, The McLane Family (Jordan, Scott, Mikey, and Cole!) More

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Cars. com has stock #BGCNZ5 listed as available and confirm online with chat person that it is available. I immediately call the dealer and they say it is s com has stock #BGCNZ5 listed as available and confirm online with chat person that it is available. I immediately call the dealer and they say it is sold. Deceptive advertising practice by the dealer and cars.com for allowing it! Will you delete the deceptive ads? Will you ban deceptive ad practices? More

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