Justin Yelling
Justin Yelling at Ken Ganley Toyota Pittsburgh

Justin Yelling | Page 13

General Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

4.9
137 Reviews
4.9

137 Reviews

Write a Review

Dealership Experience

6 yrs, 4 mos

Industry Experience

14 yrs, 2 mos

Specialties & Trainings

PennDOT CERTIFIED Agent Services Advanced Training

137 Reviews of Justin Yelling

October 28, 2020

Dealership Rating
Employee Rating

The staff at Ken Ganley Toyota were extremely helpful and Professional throughout the buying process. I left feeling like I got a great deal without going through the hassles associated with some car buy More

by delcotto4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming

Oct 29, 2020

Ken Ganley Toyota Pittsburgh responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ken Ganley Toyota Pittsburgh Team

October 14, 2020

Dealership Rating
Employee Rating

Thanks to Rick Cronauer for helping my daughter find the right car for her. He was very thorough and helpful John Messi knows his stuff More

by Sthomas1674
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2020

Ken Ganley Toyota Pittsburgh responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Ken Ganley Toyota Pittsburgh Team

June 03, 2020

Dealership Rating
Employee Rating

Couldn't ask to be treated, no pressure, they listen to what we were looking for and what we were willing to spend and found the perfect car for my daughter More

by Chip.cluley
Recommend Dealer
Yes
Jun 04, 2020

Ken Ganley Toyota Pittsburgh responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Ken Ganley Toyota Pittsburgh Team

June 01, 2020

Dealership Rating
Employee Rating

Not Trustworthy At All They totally lied and said we had a deal and they were holding a truck for me, but when I arrived there was no such vehicle and they began to try to o More

by angela.phister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: John Fera , Robert Ragland

Jun 03, 2020

Ken Ganley Toyota Pittsburgh responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Ken Ganley Toyota Pittsburgh Team

April 10, 2020

Dealership Rating
Employee Rating

KEN GANLEY TOYOTA DEALER---A-1 TOYOTA DEALER IF YOU'RE IN THE MARKET FOR A 2020 TOYOTA BE SURE YOUR CHECK OUT THE GANLEY TOYOTA DEALER ON CLAIRTON BOULEVARD, IN PLEASANT HILLS. THIS HAS TO BE More

by russnlyn63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Fritch , Robert Ragland, JOHN MESKO, FINANCE

Apr 20, 2020

Ken Ganley Toyota Pittsburgh responded

Thank you so much for taking the time to let us know how happy you are with your experience at Ken Ganley Toyota! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ken Ganley Toyota Team

February 24, 2020

Dealership Rating
Employee Rating

Today I had the best car buying experience ever! Everyone from the salesman (Gary Fritch) to the general manager (Justin Yelling) to the financial wizard (John Mesko) to the technical guru (Rob Rag More

by Avalon Forever
Recommend Dealer
Yes

Other Employees Tagged: Gary Fritch , Robert Ragland

Feb 25, 2020

Ken Ganley Toyota Pittsburgh responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day and congratulations on your new Avalon! Sincerely, The Ken Ganley Toyota Pittsburgh Team

October 14, 2019

Dealership Rating
Employee Rating

Service department allowed a transmission fluid change to be performed when it has UTF fluid that stays in the transmission for its life!!! I found out about how I got More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jon Donaldson, Anthony Pandolph, Mr. Kilmeyer in service department

Oct 17, 2019

Ken Ganley Toyota Pittsburgh responded

This is not the experience we seek to provide. We would be happy to go over your visit with you again in detail to clarify any miscommunications that may have occurred. Thank you for your feedback. Sincerely, The Ken Ganley Toyota Pittsburgh Team

November 13, 2018

Dealership Rating
Employee Rating

Bait and Switch They bait and switched me on a finance rate (said 3% to start and closed at 5.8%), added over $4000 in finance charges, and did not give me any floor More

by HDpgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: John Fera , Robert Ragland, Trevor Bronder

Nov 14, 2018

Ken Ganley Toyota Pittsburgh responded

We are currently investigating the details you've described but are concerned there is some miscommunication going on here. Please contact our finance department directly at (412) 469-3000 ext. 205 or 223 as soon as possible so we can discuss your visit and come to a resolution together. Regards, The Ken Ganley Toyota Pittsburgh Team

October 29, 2018

Dealership Rating
Employee Rating

Great service! Everyone that I worked with was extremely helpful from the moment I walked in the door. Jonathan Donaldson was able to answer my questions in a way th More

by Ojc002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Donaldson

Oct 29, 2018

Ken Ganley Toyota Pittsburgh responded

Thank you for your great review! We're glad to have Jonathan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! The Ken Ganley Toyota Pittsburgh Team.

October 01, 2018

Dealership Rating
Employee Rating

Satisfied Had a great experience with Ken Ganley Toyata. From the salesman Robert to GM Justin and finally with financial manager Rich. This probably this best More

by Jaydee1.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Morris

Oct 02, 2018

Ken Ganley Toyota Pittsburgh responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, The Ken Ganley Toyota Pittsburgh Team.

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