Juwan Clark
Juwan Clark at Lake Norman Chrysler Dodge Jeep Ram
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Juwan Clark | Page 2

Sales

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.5
32 Reviews
4.5

32 Reviews

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32 Reviews of Juwan Clark

August 02, 2023

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Employee Rating

Service is always great when I take my truck in. Quick and fixed the first time More

by foley6446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Guidi

Aug 05, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear that you've had great experiences with our service team, and we strive to provide quick and effective solutions for our customers' vehicles. If there's anything we can do to improve your experience and turn it into a 5-star one, please don't hesitate to let us know. We value your feedback and look forward to serving you again in the future!

July 31, 2023

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I have used LKN Jeep to service my daughter's Wrangler for five years. The service department has always been 5 stars. Today, we took it in for a simple appraisal, with an appointment, etc... We waited More

by Ken Crabb
Recommend Dealer
No

Other Employees Tagged: Nick Jordan

Aug 05, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your feedback, and we apologize for the inconvenience you experienced during your recent visit. We value your loyalty over the past five years and understand your frustration with the lengthy wait for the appraisal. This is not the level of service we strive to provide, and we regret that you were overlooked. We are actively looking into this matter and will address it with our team to ensure such delays do not happen in the future. Your comments help us improve, and we appreciate your understanding. If you have any further concerns or questions, please don't hesitate to reach out. Thank you for bringing this to our attention, and we hope you give us another chance to provide you with a better experience. We look forward to serving you again soon.

July 07, 2023

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I didn’t understand some of the info that was given to me. I didn’t want the LoJack. I had to pay for something I didn’t need. I had to get a warranty. So I had to put out more money. I was a female and I More

by ebcteach1
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 10, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of your experience with our dealership. We never want a customer to feel like they are being taken advantage of. Please reach out to our Customer Relations Manager, Hannah, at hsmith@lakenormanchrysler.com to have this addressed.

July 03, 2023

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Juwan was very informative and professional. The dealership atmosphere was very pleasant and everyone was very friendly More

by kpetey16
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Recommend Dealer
Yes
Jul 03, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of working with our Sales Consultant, Juwan Clark! We are so glad to hear you had a pleasant experience! We are truly honored to be apart of your automotive journey! Wishing you many safe and enjoyable miles! Have a great day!

June 12, 2023

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Juwan is amazing to work with. Such a great and easy going person to work with. More

by wenwill22
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Recommend Dealer
Yes

Other Employees Tagged: Whitney Evans , Grant Baker, Joseph

Jun 14, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 07, 2023

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Jwan made what is usually a daunting task, very enjoyable. He is very knowledgeable when it comes to explaining vehicle features and knows how to get you exactly what you ask for. He even followed More

by nclarry18
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Grant Baker

Jun 08, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 01, 2023

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Everyone from the top down was professional and courteous. They took care of every need I had that day, and I actually came up just looking for a vehicle to see if they possibly had one in inventor More

by johnschlitz
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Recommend Dealer
Yes

Other Employees Tagged: Nick Cerame

Jun 07, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

June 01, 2023

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Employee Rating

Great service when selling cars, not a priority after the sale. Still can’t get my garage door opener back. More

by slgansor
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Trade-in Experience
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Recommend Dealer
No
Jun 07, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review, we will be sure to get with your salesman Juwan to have this addressed.

May 31, 2023

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Employee Rating

people were very nice treated me well more than accommodating very impressed I bought a vehicle off the showroom floor. It wouldn’t start. I’ve never seen so many people scrambling trying to get it More

by GREGGAD2010
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Workmanship
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Recommend Dealer
Yes
Jun 01, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

May 25, 2023

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Employee Rating

Everything was awesome. Customer service amazing start to finish.Truly thankful I went to this location More

by cody77.cf
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wright

May 26, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with Juwan and Mark and appreciate your kind words. Your support means a lot to us.

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