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Kaity McCollum
Kaity McCollum at Newton Chevrolet of Russellville
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Kaity McCollum | Page 6

Service Advisor

Newton Chevrolet of Russellville

452 Hopkinsville Road
Russellville, KY 42276

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4.8
65 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

5 yrs, 11 mos

4.8

65 Reviews

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65 Reviews of Kaity McCollum

April 02, 2023

Dealership Rating
Employee Rating

Service staff was great. Did not hesitate to loan me a vehicle when my truck service was taking longer than estimated. More

by jonathanrich1097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Ellis, Nick Skaggs

Helpful
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Apr 03, 2023

Newton Chevrolet of Russellville responded

Thanks for sharing about your experience with Newton Chevrolet of Russellville. We appreciate your business, Jonathan, and hope to see you again soon!

March 31, 2023

Dealership Rating
Employee Rating

They are always so helpful and friendly when I go In for service appointments. Definitely recommended them! More

by Chrisericadriskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Ellis

Helpful
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Apr 03, 2023

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 24, 2023

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Employee Rating

Best customer service! Really polite workers. Good prices, good work. Best in the area. Highly recommend More

by Smunarak245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Ellis, Nick Skaggs

Helpful
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Mar 27, 2023

Newton Chevrolet of Russellville responded

Thanks for sharing your thoughts about your experience with Newton Chevrolet of Russellville. We appreciate your business and hope to see you again soon!

March 21, 2023

Dealership Rating
Employee Rating

The appointment went well. In less time than I thought it would. Good job Newton More

by rsbyrns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Ellis , Stephen Keenan

Helpful
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Mar 21, 2023

Newton Chevrolet of Russellville responded

Thank you for choosing Newton Chevrolet of Russellville. Your feedback and rating mean a lot to us. We're glad Stephen, Dalton, and Kaity were able to help, and we hope to see you again!

March 20, 2023

Dealership Rating
Employee Rating

It’s the best place in Russellville to get your car worked on that what you know it’s gonna be fixed right More

by I don’t care
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Weir, Dalton Ellis, Nick Skaggs

Helpful
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Mar 21, 2023

Newton Chevrolet of Russellville responded

Thank you for your business and this review. We're happy to hear Steven, Dalto, and Kaity were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 19, 2023

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Employee Rating

The wait was not very long I understood what the service representative was explaining to me about my vehicle More

by Hampton1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Mar 20, 2023

Newton Chevrolet of Russellville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 19, 2023

Dealership Rating
Employee Rating

Lots of issues every time I go there one thing after another on several different visit More

by Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dalton Ellis, Nick Skaggs

Helpful
Report | Print
Mar 21, 2023

Newton Chevrolet of Russellville responded

Hi there, Thank you for taking the time to share your feedback. We are sorry to hear that you are unhappy, and we would like to help make this right for you! Unfortunately, DealerRater does not give us your information, so at your earliest convenience, can you send an email to katie@newtonmotorgroup.com with your full name and contact information, so that our managers can reach out to you? Thank you so much. We hope to hear from you soon! Sincerely, Katie R.

March 15, 2023

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Employee Rating

Every time I'm having service work done . I'm always meet with welcome and stay answer to my questions. More

by Clcassity6491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Ellis

Helpful
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Mar 16, 2023

Newton Chevrolet of Russellville responded

Thanks for sharing your thoughts about your experience with Newton Chevrolet of Russellville. We appreciate your business and hope to see you again soon!

March 07, 2023

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Employee Rating

Friendly staff and very knowledgeable. Always met with a smile. Will always come back for service. More

by Brownblaze20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Ellis, Nick Skaggs

Helpful
Report | Print
Mar 08, 2023

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 21, 2023

Dealership Rating
Employee Rating

Brought my car in for service and still the car is not working well. Don't know if I should bring it back in. More

by brooklynlaker60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 21, 2023

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your feedback with us. I am so sorry there are continued issues with your vehicle after your service visit! We would love to reach out to you and get to the bottom of the issues with your vehicle. Unfortunately Dealer Rater does not provide your contact information to us. Please send your preferred phone number or email to marketing@newtonmotorgroup.com so our manager can speak with you. We hope to hear from you soon. - Sincerely, Natasha T.

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