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Kaleb Chadwell
Kaleb Chadwell at Big Star Hyundai
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Kaleb Chadwell | Page 3

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.7
64 Reviews
4.7

64 Reviews

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64 Reviews of Kaleb Chadwell

January 23, 2024

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The past 2 years I’ve been with Hyundai have been awesome fast and great customer service More

by SAUCYWORM1991
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Yes
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Jan 24, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 07, 2024

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Long wait time but still satisfied with the service totally satisfied with the service that day More

by cs6016
Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid, Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Steffy Hernandez, Billy Williams , zzGabriel zzCruz, zzPaul zzHewitt

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Jan 08, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience. We will be working on futher reducing wait time.

January 06, 2024

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Clean helpful and not pushy! Thank you for taking care of me. I liked the communication. More

by hyde915
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Steffy Hernandez, Billy Williams

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Jan 08, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 06, 2024

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Service staff was friendly , helpful, and knowledgeable about what services to recommend. Could ask for a better group of people! More

by Johnny B
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Recommend Dealer
Yes

Other Employees Tagged: Kohl Young

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Jan 08, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

January 05, 2024

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service is very slow it took almost 3 hours to change oil I arrive at 2:00pm and I left the place around 5pm. More

by ALMUBAID
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Yes
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Jan 05, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement. Have agreat weekend!

January 05, 2024

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Did an amazing job , fast and good service. The new waiting room was really nice. More

by dynamo151515
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Yes
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Jan 08, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

January 04, 2024

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Quick and very detailed with everything being checked on my vehicle. Very satisfied. Went above expectations. More

by jasmineduran0923
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young

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Jan 04, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 29, 2023

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Caleb was awesome and had a great attitude. He also got me a ride to my house and back to the dealership. I really appreciated that. More

by RUBIO7228
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Recommend Dealer
Yes
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Jan 02, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai

December 28, 2023

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Kaleb and the service department are great! Friendly and efficient service. We especially love the coffee machine More

by TRICIAHILL41
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Recommend Dealer
Yes
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Dec 29, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 25, 2023

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Employee Rating

Kaleb was very thorough in his explanation of recommended services for our tucson. He did not make us feel like we were being "up-sold". Very professional and courteous. More

by jbeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez, Sterling Whitely, Steffy Hernandez

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Dec 26, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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