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Luis Delcid
36 Reviews
36 Reviews
Write a ReviewDealership Experience
7 yrs
Industry Experience
10 yrs, 3 mos
Languages Spoken
English
Spanish
36 Reviews of Luis Delcid
April 22, 2024
Very nice and willing to try and make a deal that works for you! Answered all questions with no hesitation for you! Answered all questions with no hesitation More
by Callie Villarreal
Verified CustomerOther Employees Tagged: Marcos Rodriguez , Sterling Whitely
Helpful 
April 13, 2024
Fantastic staff. Great to work with. Everyone was extremely pleasant and helpful. Definitely recommend to everyone to come and visit everyone here for your next veh Great to work with. Everyone was extremely pleasant and helpful. Definitely recommend to everyone to come and visit everyone here for your next vehicle purchase. More
by Bruner,Stephen
Other Employees Tagged: Sean Opersteny, Marcos Rodriguez
February 14, 2024
Awful experience. Bought a used vehicle with low mileage. The vehicle had several issues after leaving the dealership. I immediately had to take the vehicle to my loca Bought a used vehicle with low mileage. The vehicle had several issues after leaving the dealership. I immediately had to take the vehicle to my local Hyundai dealership to have these issues fixed. The sales manager was unprofessional and did not treat me the way you treat someone that drove 3 hours to purchase a vehicle. Total lack of courtesy. Their technicians claimed they did a multipoint inspection before the sale of the vehicle but it did not appear that was as it took me one day to point out several issues that should have been taken care of. I would not recommend anyone purchase a Hyundai from this dealer. Go somewhere where your business is appreciated. More
by bujan.andrew
January 07, 2024
Long wait time but still satisfied with the service totally satisfied with the service that day totally satisfied with the service that day More
by cs6016
Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams , zzGabriel zzCruz, zzPaul zzHewitt
December 04, 2023
It took all day but the dealership was able to get me suited with the perfect vehicle for me. suited with the perfect vehicle for me. More
by lrfury
Other Employees Tagged: Maria Cauich
September 17, 2023
Buying this vehicle was by far the most frustrating experience for buying a car. After buying my car, the sun roof was broken and needed to be fixed. Because if this, I didn’t get to drive off the lot experience for buying a car. After buying my car, the sun roof was broken and needed to be fixed. Because if this, I didn’t get to drive off the lot the day I bought it. I was promised that I could pick it up the next day, the next day comes and it wasn’t ready. The communication was so awful that nobody even told me that my car was being sent to a shop in Houston. I was told that instead of putting the sunroof on the tracks that they would try to fix it. The only communication we received was when we would reach out and ask a million questions. Turns out, they ended up not fixing the sunroof after days of having it because I demanded that I get the car that I bought. When I received the car, the sunroof was out back in “place” but the whole top is all uneven. There was grease stains inside of my car where they had worked on the sunroof. The car was a mess on the inside, which I have pictures to prove. This whole car buying experience that was supposed to be an exciting time turned out to be very disappointing and stressful. Makes me never want to buy a car again. More
by martin.k0810
Other Employees Tagged: Valor Ojeda, Arin Robeson
August 27, 2023
Knowledgeable & Professional Salesman. friendly knew what we needed Staff we met were very nice. Would highly recommend. friendly knew what we needed Staff we met were very nice. Would highly recommend. More
by ex_valleygirl
Other Employees Tagged: Sean Opersteny , Finance dept
August 19, 2023
Everything is fine but I think there is room for improvement. Looks like service desk was short staffed when I arrived. I stood in front of their desks for about 15 minutes until someone helped me. improvement. Looks like service desk was short staffed when I arrived. I stood in front of their desks for about 15 minutes until someone helped me. I did have an appointment but everyone was so busy with their computer, phone calls or shuffling paper. Finally someone said we will be right with you. When I left all was good but someone left their empty red Gatorade in cup holder and a dirty napkin in my door handle. I appreciate your help and hope those guys get some more help. More
by Rauldiaz2
Other Employees Tagged: Juan Pena, Lisandro Sosa, Randol Manjarrez, Sterling Whitely , zzGabriel zzCruz, zzPaul zzHewitt
August 03, 2023
I was not treated nicely as a customer who bought a car I’m mad I’m mad More
by 73Toni
Other Employees Tagged: Arin Robeson, Arnaldo Perez
July 29, 2023
I appreciate Big Star. I barely had my car 2weeks and I got a chip in my windshield my salesman got my windshield fixed as well as my tint that had bubbled (Houston heat). I barely had my car 2weeks and I got a chip in my windshield my salesman got my windshield fixed as well as my tint that had bubbled (Houston heat). Thank you Rodrigo at Big Star Hyundai!!!! More
by CHRIST482016
Other Employees Tagged: Sterling Whitely, Juan Vasquez, Steffy Hernandez, Billy Williams , zzGabriel zzCruz, zzPaul zzHewitt, Salesman Rodrigo.
