Karim Jaffer

Joe M awesome in trying to help me purchase a vehicle from out of state. Answered all my questions, took videos and had great follow up. from out of state. Answered all my questions, took videos and had great follow up. More

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Everyone is so friendly at this dealership! I had no choice but to bring my baby and toddler along with me, but it was totally fine because everyone interacted with them and was so kind. There I had no choice but to bring my baby and toddler along with me, but it was totally fine because everyone interacted with them and was so kind. There is even a little play area for kids. Matt Unger was my sales rep and he was great to work with. He knew a lot about both of the cars I was looking at and helped me make an informed decision about what to buy. The two cars were similar and I kept getting the details confused, but Matt always was able to help me get it straight. He also not only cared about me getting the right car- he was also easy to conversate with. He even had colors and coloring pages on hand for my restless toddler! Also, he helped me move over all of my stuff from my old car and made sure my phone was connected before I left. Karim Jaffer and Derek Song also made everything very easy with the finance process. Overall, a really great experience. Make sure you ask for Matt Unger! More

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Matt Unger and the rest of the staff at Pat Lobb’s Toyota in McKinney were an absolute pleasure to work with. Our family was in dire need of an upgrade for our Mini SUV. Their website was easy to navigate fi in McKinney were an absolute pleasure to work with. Our family was in dire need of an upgrade for our Mini SUV. Their website was easy to navigate finding the perfect vehicle for our needs for both work and at home. Matt was phenomenal with his customer service, attention to detail, and commitment to meeting our needs. While other dealers just try to make sales quotas, Matt tries to build relationships with his customers. I’ll always recommend him to my friends and colleagues, thanks Matt! More

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Joseph helped my dad today and he was fabulous! Kind, courteous, knowledgeable and went over and above. Great service and I would happily send my family to him again! Kind, courteous, knowledgeable and went over and above. Great service and I would happily send my family to him again! More

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Great customer service and understanding from these people. I would recommend these people to my family first and then my friends. people. I would recommend these people to my family first and then my friends. More

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If you want many levels of customer service at a high standard...let them take care of you. These guys catered to me and took over my needs and delivered results! RESULTS are what matters to loyal Toyo standard...let them take care of you. These guys catered to me and took over my needs and delivered results! RESULTS are what matters to loyal Toyota owners. This was my second Avalon purchase from two different Pat Lobb Toyota dealerships. Incredible folks!! Go see them!!!! More

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Lex was wonderful to deal with! His caliber of professionalism is beyond measure! He's very kind and caring as well. You have an excellent salesman on your staff. Braden in Finance His caliber of professionalism is beyond measure! He's very kind and caring as well. You have an excellent salesman on your staff. Braden in Finance also did an excellent job walking us through that process, he was very friendly and pleasant to deal with. The Sales Manager, Karim, came to check in with us a number of times to make sure everything was going smoothly. You have an excellent dealership to be very proud of! Everyone is so friendly and welcoming. More

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Jimmy is excellent! Even from 2.5 hours away and many phone calls and texts, he never skipped a beat! Making sure my family and I had all our questions answered and felt Even from 2.5 hours away and many phone calls and texts, he never skipped a beat! Making sure my family and I had all our questions answered and felt secure in our buying decision. I’ve been searching for a certain vehicle for months! Just so happened someone backed out and he called me right away. Videoed me and answered 500 questions, he never made me feel like a bother one bit even though he was busy! I’m due to have a baby in 2 days and Jimmy made all our hopes come true! Thank you so much! More

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I usually don't write reviews but I have to say Karim went above and beyond to help my wife into a new Camry. We had a trade that had a couple of issues and we felt that Karim did a great job at explaini went above and beyond to help my wife into a new Camry. We had a trade that had a couple of issues and we felt that Karim did a great job at explaining those to us and understanding the value of trade. He is always smiling and is a pleasure to do deal with. Thanks Karim More

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Very knowledgeable and helpful Knows what the buyer needs and wants I will definitely be back… needs and wants I will definitely be back… More

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