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Karina Gonzalez
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Karina Gonzalez | Page 27
Express Maintenance Advisor
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
274 Reviews
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TOYOTA EXPRESS MAINTENANCE
274 Reviews
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274 Reviews of Karina Gonzalez
March 26, 2018
Great Service Went to my sisters in the morning and noticed my guage said I had one or more tires low. Left my sisters hours later and it was still there. Drove t Went to my sisters in the morning and noticed my guage said I had one or more tires low. Left my sisters hours later and it was still there. Drove to Toyota Service bay, went over the tire bump gauges and it all of a sudden went off. The crew said they would take it around and check the tire levels and for any nails, screws, etc. True to their word within an hour I was back on the road with all tires at factory recommendation. More
by MTHENNIS
Verified Customer
Helpful 
March 21, 2018
Professional I love Karina ! she was so honest ,professional she took care all of needs in a timely manner and I will Definitely see her next time for any of my I love Karina ! she was so honest ,professional she took care all of needs in a timely manner and I will Definitely see her next time for any of my vehicle services . More
by RosaE
March 21, 2018
Great service this time Came in for an oil change. Get great, respectful, friendly and kind customer service. Karina explained all they were going to do and information I cou Came in for an oil change. Get great, respectful, friendly and kind customer service. Karina explained all they were going to do and information I could read along on the computer screen. The service was very different than how I am usually treated at Maita. I guess if all employee were as helpful as Karina, I wouldn't hate coming into Maita for my car service. More
by Debi D
March 20, 2018
1st service I was in for our 5000 mile service, I was in and out quickly. It would have been nice if they could have washed the car :) I was in for our 5000 mile service, I was in and out quickly. It would have been nice if they could have washed the car :) More
by MJANTON85
March 17, 2018
Awesome service! From start to finish in the service department it was a great experience. Karina, my service rep was very helpful in answering my questions. She is aw From start to finish in the service department it was a great experience. Karina, my service rep was very helpful in answering my questions. She is awesome! Five stars! More
by Truckgirl
March 17, 2018
Great service The service was completed in a timely manner and very professional dealership. I would return to get my vehicle services here and recommend anyone as The service was completed in a timely manner and very professional dealership. I would return to get my vehicle services here and recommend anyone as well. Karina was very helpful and pleasant. More
by Jackieee.yo
March 14, 2018
First service on new Highlander Brought my Highlander in for its first service. Every employee I came across was professional, friendly and helpful. The service was completed under t Brought my Highlander in for its first service. Every employee I came across was professional, friendly and helpful. The service was completed under the time promised! Karina did an excellent job explaining every detail of the service and also took extra time to search for the answer to a question I had about the Bluetooth echo problem. Once they brought my car up she realized it had not been washed, which I requested. She hurried right out and asked if I had an extra few minutes, they would get it done...and she did! 5 star service! More
by Lynn
March 14, 2018
Friendly, informative If the sales department is anything like their service, then I really wish I had purchased from Maita. Toyota owners need only drive up the hill to Au If the sales department is anything like their service, then I really wish I had purchased from Maita. Toyota owners need only drive up the hill to Auburn to find a great disparity in customer service. At Maita, they treat you like you are the only customer - while other dealers oftentimes make it seem like they are somehow doing you a favor for doing their job. The staff at Maita is always happy and willing to answer any questions. There is no doubt that I will continue servicing my Highlander there, and buy from there when the time arises. More
by from EDH
March 14, 2018
Tire changes Pleasant, efficiently in a timely manner. Friendly, able to get explain the service easily and understandable. Very good experience. Will continue to Pleasant, efficiently in a timely manner. Friendly, able to get explain the service easily and understandable. Very good experience. Will continue to come by for additional service. More
by doridakuy
March 04, 2018
Quick and Great Service Maita Toyota provided me an estimated service time of two hours for my 2017 RAV 4 Limited. The service time was just one hour. Terrific service with Maita Toyota provided me an estimated service time of two hours for my 2017 RAV 4 Limited. The service time was just one hour. Terrific service with courteous services. More
by JOANHIROSE
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