Karla Wilson
Karla Wilson at Ron Carter Ford Alvin
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Karla Wilson | Page 5

Service Advisor

Ron Carter Ford Alvin

3005 FM 528 Rd
Alvin, TX 77511

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4.3
60 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

20 yrs, 5 mos

Languages Spoken

English English

4.3

60 Reviews

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60 Reviews of Karla Wilson

February 08, 2024

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I am proud to drive my Ford F150. I got at Ron Carter Ford. I like the service I get there each time I bring my truck in for service. I recommed the to my friends. More

by baker1953
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Recommend Dealer
Yes

February 06, 2024

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I was in and out in 50 minutes for a recall appointment that was involving the wipers. More

by Dthopping
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Recommend Dealer
Yes

February 06, 2024

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Doug took care of us also kept us informed on what was going on and options we had to fix it. Great experience. More

by kmentzel
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Recommend Dealer
Yes
Feb 08, 2024

Ron Carter Ford Alvin responded

Thank you for sharing your experience! We're delighted to hear that Doug provided you with excellent service by keeping you informed and offering various options to address your needs. Providing great experiences like yours is what we strive for, and we're thrilled that Doug could assist you effectively. We appreciate your business and hope to continue serving you in the future!

February 06, 2024

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Friendly service from people I trust is what I need in a vehicle repair & service facility, and is what I have come to expect every time I deal with Ron Carter Ford in Alvin. The people make all the differe More

by deltabravolima
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Recommend Dealer
Yes
Feb 08, 2024

Ron Carter Ford Alvin responded

Thank you for your trust and loyalty! We understand the importance of friendly service and skilled technicians when it comes to vehicle repair and maintenance. We're delighted to hear that you've consistently had positive experiences with our team at Ron Carter Ford in Alvin. Providing top-notch service and maintaining the quality of your vehicles are our priorities, and we're honored to be your go-to choice for both purchases and service. We appreciate your support and look forward to continuing to exceed your expectations in the future!

February 03, 2024

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You have to continuously call them for service updates. They do not communicate at all. My part came in mid December and I had to call at the end of January to verify since they never called They finally o More

by JEdge1972
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Recommend Dealer
No

Other Employees Tagged: Wayne Lominac

February 02, 2024

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I have had this truck in here 8 time over def Exhaust failure it’s different what’s wrong every time I come cataylic converter How come this happens now my engine light back on More

by skuhn01
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Recommend Dealer
No

February 02, 2024

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The service was good. They did the work when they promised. They were efficient and friendly. More

by Davidpilsner
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Recommend Dealer
Yes
Feb 03, 2024

Ron Carter Ford Alvin responded

Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience with our service team. Providing efficient and friendly service is a top priority for us, and we're pleased to know that we were able to meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business!

January 27, 2024

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The service writer was very courteous and knowledgeable. I had an appointment at 7:00 and when I walked in at 7:00 she greated by my last name and had the appointment pulled up on her computer. She had a go More

by CC995762
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Recommend Dealer
Yes
Feb 03, 2024

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're thrilled to hear that the service writer provided you with courteous and knowledgeable service. It's great to know that she greeted you promptly upon your arrival and had your appointment ready to go. We're glad that she had a good understanding of your vehicle's issues and what it would take to fix them. Providing efficient and effective service is important to us, and we're pleased that your experience reflected that. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future!

January 26, 2024

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All of the staff from sales to service makes you feel like a friend not just a customer. More

by mike
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Recommend Dealer
Yes
Feb 03, 2024

Ron Carter Ford Alvin responded

It's wonderful to hear that you feel like a friend when interacting with our staff, from sales to service! Building strong relationships with our customers is important to us, and we're glad that our team has made you feel welcomed and valued. Providing a friendly and welcoming atmosphere is a priority for us, and we're delighted that our staff has been able to create that environment for you. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for your kind words and for being a part of our community!

January 20, 2024

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Service writer was very professional and personable. We dropped off two vehicles and the work was completed on time. More

by FPNOLAN
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Recommend Dealer
Yes
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