Karla Wilson

This ABSOLUTELY the worst service dealership to take ur vehicle to. A month later still no Quote. They do not answer voicemails. Don’t answer calls. The receptionist tried to help but gave me wrong informa vehicle to. A month later still no Quote. They do not answer voicemails. Don’t answer calls. The receptionist tried to help but gave me wrong information. So please, anyone who reads this. Save ur time and your money. Horrible horrible service dept!!!!! More

by Lgallegos Verified Customer Verified Customer

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Everyone was very nice . Douglas and Carla. I appreciate all the hard work. Thank you Douglas and Carla. I appreciate all the hard work. Thank you More

by darundale54 Verified Customer Verified Customer

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Low professional customer relations. Carla Wilson was cold and unresponsive to any of our requests. Carla Wilson was cold and unresponsive to any of our requests. More

by Jo Verified Customer Verified Customer

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Karla is awesome ! ! The only time I had a bad experience there was when I worked with another rude gentlemen . I would even send our body shop cars there for service si ! The only time I had a bad experience there was when I worked with another rude gentlemen . I would even send our body shop cars there for service since she is so good. /she took care of my Toyota for me and they don’t even specialize in them . Top notch ! More

by suzanne.storment Verified Customer Verified Customer

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Best service on my vehicle that have ever experienced. Best service advisors to get your vehicle ready to be worked on. Best service advisors to get your vehicle ready to be worked on. More

by ralphv44 Verified Customer Verified Customer

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Best dealer in Alvin Texas, very professional and customer friendly. Thank you fast service yes customer friendly. Thank you fast service yes More

by CHRISTMAN0 Verified Customer Verified Customer

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Literally the worst maintenance experience I have ever had. I was told misinformation on more than one occasion and the communication was horrible. had. I was told misinformation on more than one occasion and the communication was horrible. More

by JLRUNGE87 Verified Customer Verified Customer

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Other than not rotating my tires they did an outstanding job. Thank you I'll be back job. Thank you I'll be back More

by Lou Wissner Verified Customer Verified Customer

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Lack of communication. Had my truck for 9 days already knowing the problem, didn’t fix it. Gave my truck back to me only after I called 7 times with it smelling of smoke wi Had my truck for 9 days already knowing the problem, didn’t fix it. Gave my truck back to me only after I called 7 times with it smelling of smoke with 60 miles put on it. My truck was 3 weeks old with 980 miles on it More

by Jbhokett Verified Customer Verified Customer

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Karla was knowledgable and helpful. She made this process easy and was able to have the issue repaired as she originally thought she could. She made this process easy and was able to have the issue repaired as she originally thought she could. More

by hazle_wood Verified Customer Verified Customer

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